Role: Drivers Mate (Internally known as Secure Collection Assistant) Location: Manchester, M17 1EH Contract type: Full time, permanent Hours: 45 hours a week, Monday to Friday Start time: between 5am to 7am & Finish time between 2pm and 6pm At Restore Datashred, we specialize in the secure destruction and recycling of confidential materials across the UK. Join us in our mission to maintain high standards of security and customer service. As a Secure Collection Assistant (Drivers Mate), you will work alongside our Secure Collection Operative to ensure the safe collection and handling of confidential information and materials. Your role is crucial in upholding our commitment to security and customer satisfaction. Duties & Responsibilities: Assist in the installation, exchange, and collection of information and materials at customer premises Maintain the security of materials throughout transportation and handling Ensure all materials are unloaded safely and prepared for secure destruction upon return to the depot Complete timesheets accurately and ensure they are signed off daily and submitted weekly, recording breaks as required Adhere to Working Time Directive regulations and other relevant legislation Wear full company uniform and PPE, carry ID badges, and present them as required About You: Good communication skills, both written and verbal Demonstrated ability to provide excellent customer care Ability to maintain confidentiality and discretion at all times Willingness to work competently and professionally Strong attention to detail and adherence to procedures Flexible approach to assist with warehouse or production requirements as needed Some of our benefits include: Annual Leave – 23 days bank holidays Life Assurance – 2x basic annual salary Bereavement Counselling – Support during difficult times Free Onsite Parking Employee Assistance Programme (EAP) – Confidential counselling via Health Assured Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)