Catering Contract Director
Contract Catering
Flagship Multi-Outlet Food Operation
Swansea - Wales
Up to £75,000 DOE + Excellent Benefits
Are you a dynamic leader with a passion for high-volume food retail and a sharp commercial edge?
Were partnering with one of the UKs most forward-thinking contract caterers to find a standout Contract Director to lead a prestigious, multimillion-pound site in Swansea.
This is not your average catering gigthis is a fast-paced, multi-outlet environment where innovation, quality, and stakeholder engagement are everything.
Youll take full ownership of a high-profile, complex operation that includes:
* Multiple retail food outlets (branded and non-branded)
* Staff dining services
* Hospitality and events
* Vending and grab-and-go offerings
* Food Hubs
* External Commercial Events Facilities
This is a flagship site that sets the standardand were looking for someone who thrives in a fast-moving, customer-focused environment with high expectations and high visibility.
* Leading a team of up to 80 staff (including several Head of Departments) to deliver outstanding service across all outlets.
* Owning the full P&L, driving commercial performance and efficiency.
* Acting as the face of the business for clients and senior stakeholders.
* Creating a strong team culture with a focus on development, accountability, and service excellence.
* Balancing big-picture strategy with hands-on leadership day to day
* Foster a culture of innovation, teamwork, and continuous improvement.
* Ensuring compliance, consistency, and a premium guest experience across the board.
Who You Are:
A proven leader from a multi-outlet food retail or contract catering background
Financially astuteconfident managing budgets, forecasting, and driving profit
A relationship builder who can manage senior clients with credibility and ease
Calm under pressure, solutions-focused, and ready to challenge the status quo
Passionate about hospitality, innovation, and delivering memorable food experiences
A natural people leader who knows how to get the best out of a team
This is more than just a senior ops role. Its your chance to shape the future of a landmark site with a brand that truly values your ideas, supports your growth, and delivers meaningful career progression.
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