Are you an experienced Personal Injury Claims Handler professional looking to make a real impact in a supportive and dynamic team? Join us at Carpenters Group and take the next step in your career!
Location: Leeds, West Yorkshire, LS1 4PR
Salary: Competitive, Dependent on experience
Job Type: Permanent, Full-time
Closing Date: 25th April 2025
About Us:
At Carpenters Group, we've been at the forefront of providing legal and insurance services across the UK for over 30 years. What started as a small law firm has grown into a team of 1,500 professionals including legal experts, insurance specialists, and corporate services leaders spread across seven office locations.
We're not just about business; we're about people. Our core values shape everything we do, and we're proud to offer a supportive, informal, and positive working environment where everyone can thrive. We know that our success as a business depends on the success of our people, which is why we're dedicated to supporting your growth, development, and wellbeing.
If you're looking for a place where you can grow, excel, and build a career that truly excites you, Carpenters Group is the place to be. We can't wait to see what you'll bring to the team!
Personal Injury Claims Handler - The Role:
We are seeking an experienced Personal Injury Claims Handler to join our expanding team.
In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Personal Injury Claims Handler - Responsibilities:
1. Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm's Case Management Systems and using the agreed internal procedures and practices.
2. To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice.
3. To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
4. Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
5. To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firm's integrity.
Personal Injury Claims Handler - You:
1. Previous experience of managing your own caseload of Fast Track RTA claims, or hands-on experience of managing tasks relating to such cases.
2. Excellent negotiator with strong communication skills.
3. Competent working with a case management system and good knowledge of MS Office.
4. Good attention to detail and organisational skills.
5. Focus on delivering quality service to clients and the firm.
Personal Injury Claims Handler - Benefits:
1. 25 days' holiday plus bank holidays.
2. Hybrid working model.
3. Holiday buy and sell.
4. 2 x Volunteering days to support charitable initiatives.
5. Matched Giving - up to £250 matched for personal charity fundraising for a registered charity.
6. Medicash cash plan - claim back dental / physio / optical appointments.
7. My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools.
8. Discounts and cash back on travel and shopping through Medicash extras.
9. Life Assurance Scheme (4 x salary).
10. Pension scheme.
11. Active network of Wellbeing Champions - providing mental health support.
12. Training and development opportunities.
13. Funded social events to connect with your colleagues.
14. Dress for your day policy.
At Carpenters Group, we celebrate diversity and actively integrate it into every part of the employee experience. All our employees are treated with fairness and respect, regardless of background, beliefs, or circumstances.
To submit your CV for this Personal Injury Claims Handler opportunity click ‘Apply' now.
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