Overview
PepsiCo UK is home to some of the world's most loved food and drink products, making everyday favourites like Walkers, Quaker, Doritos, Pipers, and Monster Munch. We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in over 200 countries and territories. The company generated $86 billion in net revenue in 2022. We pride ourselves on being a great place to work and in 2023 have been awarded the Times Top 50 Employers for Gender Equality (formerly Times Top 50 Employers for Women) for the 18th year in a row and Top Employer for the 12th year in a row.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for the planet and people. For more information, visit www.pepsico.com.
As an Operations Shift Lead, you will oversee daily shift operations, ensuring the effective application of Lean QCDM processes. You will be the key point of contact for all stakeholders and direct reports, driving alignment and delivering on shift performance goals. You will manage all people-related issues on shift and identify opportunities for future improvement to shift performance. You will also be a designated senior manager for the business (including Warehouse) outside of office hours (Mon – Fri, 08:00 – 17:00), providing leadership and decision-making, including being an Incident Controller on site during emergency situations.
This position involves 12-hour continental shifts, based on a 4 on / 4 off pattern across nights and days.
Responsibilities
* Manage and lead the on-shift team using the agreed QCDM processes and principles, driving excellence in their work and continuously striving for improvements in working practices.
* Accountable for the balanced scorecard delivery on shift.
* Recognise future demands on the shift team and drive readiness to meet these needs (e.g., volume changes, new product development, new equipment installation, changes in H&S or quality standards).
* Drive site in continuously improving standards in H&S and quality by leading the team and culture in that direction.
* Manage shift stakeholders ensuring timely and effective communication to the Operations Manager on days.
* Responsible for key people processes on shift, e.g., talent reviews, disciplinaries, development for targeted individuals, roundtables, pay review, and other communications.
* Act as the point of contact for any non-executional, task-based shift requirements.
* Responsible for overall GEMBA across all areas of the shift.
* Responsible for coordinating the 12-hourly QCDM escalation meeting on shift.
Qualifications
* Experience in a manufacturing environment in a shift leader role (2+ years).
* Excellent facilitation skills.
* Excellent problem-solving skills, ideally gained through lean six sigma qualification.
* Strong management experience of leading large teams.
* Flexible ‘can do’ attitude to role and duties.
* Results-driven and understands the link between action and results.
* Excellent communicator with individuals at all levels.
* Ability to influence upwards and across the organisation.
* Good computer skills (Word, Excel, PowerPoint).
We are an equal opportunity employer and comply with the Equality Act 2010. We value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability, or race including colour, nationality, ethnic or national origin.
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