Front of House Manager at a bustling restaurant and bar in Huddersfield, combining Restaurant and Bar Manager responsibilities with a focus on customer service, team development, and sales growth.
Ideal Profile:
* Warm, welcoming personality with a customer-first approach
* Proven leadership skills with experience in training and team development
* Strong background in bar and cellar management, with extensive knowledge of cocktails
* Experience as a Front of House Manager, Assistant Manager, or Duty Manager in a similar environment
* Demonstrates stability and reliability in previous roles, with a strong local community connection
* Ability to drive sales through expert knowledge and customer engagement
Responsibilities:
* Oversee daily operations of the restaurant and bar, ensuring exceptional customer service
* Manage all Front of House activities, including staff training, shift scheduling, and maintenance of service standards
* Cultivate a friendly and inviting atmosphere, building strong relationships with local customers and visitors
* Drive knowledge-based sales initiatives to increase head spend per customer
* Ensure the quality and freshness of all offerings, with a focus on in-house preparation
* Adapt and thrive in a competitive market by distinguishing our establishment through superior service and community involvement