Job Purpose This role will initially be focused on the successful maintenance and development of the Erasmus Mundus degree programmes within the School of Social and Political Sciences in the College of Social Sciences. The role has particular focus on placements/internships, employability and partnership activities. Other responsibilities will include working in partnership with academic and professional services colleagues to enable an effective administrative service for the programmes as well as supporting delivery of the School’s strategic objectives. The focus of the role may change in future depending on the business needs of the School and College at that time. Please note that you may be required to work in a broadly similar role in a different area of the School or College. There will be no change to either the grade of the role or the broad skill and experience requirements. Main Duties and Responsibilities 1. Develop, implement and administer processes, procedures and data systems for identifying and engaging suitable partner organisations to support delivery of the Erasmus Mundus programme options, including the work placement and visiting scholar programmes, activities related to student employability, and consortium collaboration opportunities. 2. Ensure that work placement arrangements comply with all relevant employment, insurance and health and safety procedures, regulations and legislation, including completing Risk Assessments and implementing support mechanisms for students, and ensure that all participants comply with said arrangements. 3. Administer the end-to-end work placement process including: management of the application process; delivery of related workshops; shortlisting of candidates; oversight and development of formative and summative assessment for placements; work with internal and external stakeholders and supporting of the evaluation and quality assurance of any assessment related to placements. 4. Monitor, maintain and improve the quality of the placement programme through partner liaison, collation of feedback and provision of evaluation reports. 5. Work closely with colleagues across the University to support the development of employability opportunities for students on the Erasmus Mundus programmes. 6. Contribute to the development of and implement an alumni engagement strategy for the programmes, including conducting surveys of alumni and engaging with the activities of Erasmus Mundus alumni organisations. 7. Develop the programmes’ partner engagement strategies in collaboration with the programme directors and project manager and implement these, building and maintaining effective relationships to develop a community of practice between the programme and partner organisations. 8. Proactively seek feedback and build relationships with key stakeholder groups including academic staff and students to support and inform the continuous improvement of programme partnerships and student experience. 9. Attend consortium management committees and other similar consortium level forums and visit partner organisations where required. 10. Continue to upskill and work to improve understanding of relevant fields, including attending relevant events, conferences, etc, both representing the programmes and developing own professional capabilities. 11. Contribute to the development and implementation of recruitment to the Erasmus Mundus programmes including monitoring of applications and relevant updates from the Admissions team; organisation of relevant conversion activities. 12. Work closely with the Erasmus Mundus Projects Manager, Programme Directors and other academic and administrative colleagues in the delivery of the above, and undertake any other relevant and appropriate duties as directed by the Erasmus Mundus Projects Manager or Learning & Teaching Operations Manager. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential: A1 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role, or: Scottish Credit and Qualification Framework Level 7 (Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role. Desirable: B1 Process Improvement or Project Management certification (Six Sigma/Lean/PRINCE2/APMP etc.). B2 Knowledge of other University software packages (Moodle, Qlikview, Oracle-based platforms etc.). B3 Knowledge of Further/Higher Education policies and procedures, in particular those related to mobility or joint/multiple degree programmes. B4 Knowledge of Health & Safety/Risk Management regulations and principles. Skills Essential: C1 Excellent organisational and planning skills. C2 Solutions focused with business process improvement/project management skills. C3 Ability to positively affect/influence the performance and motivation of others. C4 Strong analytical abilities to logically assess data and apply effective evidence- based approaches to decision making and process improvements. C5 Ability to quickly embrace and learn new concepts, techniques or methodologies. C6 Effective communication and influencing skills, both verbal and written, to interact and collaborate effectively with a range of stakeholders including diverse functional areas and cultures. C7 Ability to use own initiative, exercise independent judgement, work under pressure, prioritise own workload and meet tight deadlines. C8 Ability to work closely with, and influence, a variety of multinational senior and external stakeholders. C9 Ability to handle confidential and sensitive matters with absolute discretion, demonstrating a high degree of intercultural competency. C10 Ability to understand and apply policies, regulations, guidelines and standard operating procedures relevant to the role. C11 Proficient user of Excel, PowerPoint, Word, Outlook, Teams, Zoom, web development software and similar online applications. C12 Personal style compatible and consistent with University Values and Glasgow Professional Behavioural Framework. Desirable: D1 Verbal and written competency in a second/multiple language(s). Experience Essential: E1 experience of delivery of business process improvements in a large complex administrative organisation. E2 Experience of delivering/exceeding results within a service-led organisation. E3 Experience of analysing/evaluating/interpreting data to inform decision-making and service improvements. E4 Experience of working with and influencing a variety of internal and external stakeholders. E5 Experience of ensuring compliance with policies, procedures or agreements. Desirable: F1 Experience of working with multiple and varied international partners. F2 Staff/resource management. F3 Use of CRM/query management systems or similar to manage service user relationships. Terms and Conditions Salary will be Grade 6, £33,232 - £36,924 per annum. This post is full time and fixed term for up to one year in the first instance. As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity. As a valued member of our team, you can expect: 1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. 2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages. 3 A flexible approach to working. 4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/. We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.