Assistant Regional Operations Manager – Day to Day
Covering the North and North West
£42,553 - £44,792 per year – plus company car
40 hours per week – Monday to Friday
We have an exciting opportunity for an Assistant Regional Operations Manager to join our Day to Day team based in Shiregreen. The role of Assistant Regional Operations Manager provides direct support to the Regional Operations Manager as part of the Responsive Maintenance Team covering the North and North West of England. Managing and supporting 7 Service Delivery Managers, the team provides a Responsive repairs service to social housing, supported living and student accommodation sites among others. The team also includes 3x Senior Maintenance Surveyors and 11x Maintenance Surveyors.
The role of Assistant Regional Operations Manager – Day to Day will include:
* Supporting the senior management team with process improvement through the creation of an innovative environment for operational staff
* Managing the recruitment, performance and development of quality employees
* Monitoring, managing and completing all customer works, through self-delivery teams, suppliers and subcontractors
* Supporting in the management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe manner
* Supporting senior management with regional issues and escalation process, ensuring effective and timely resolution is achieved
* Working closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures
Skills and experiences:
* To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Degree, HND or HNC in Construction or Management level and hold NEBOSH National Diploma - Construction or be currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application.
* Experience in providing a responsive repairs service in a social housing environment at manager or supervisor level is extremely desirable, though not essential.
* Proven ability to effectively recruit, manage and develop people
* Proven track record managing a direct labour operation or internal maintenance service within budget
* This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
* 25 days annual leave (rising to a maximum of 30 days) plus public holidays
* A pension scheme with employer contributions from Sanctuary
* Life Assurance
* Employee Advice Service including counselling
* Cycle to Work scheme
* Voluntary health plans
* Employee discounts
* Wellbeing support and tools
* Employee recognition scheme
* Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
* £42,553 per annum (rising to £44,792 per annum after 12 months, subject to satisfactory performance)
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 19 March 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for us, take a look at our company page on Linkedin
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.