Are you looking for a new exciting opportunity within Customer Service?
Our well-established client in Warrington is looking for enthusiastic Customer Service Agent’s to join the team on a temporary to permanent basis.
This role is vital within the business & requires you to be able to communicate well over the phone, deal with phone calls and emails!
Key Details
Contract – Temporary to Permanent
Location –Warrington
Salary - £11.80 per hour, PAYE Contract
Hours – Monday to Friday (8am - 6pm), 37.5 hours
Role and Responsibility
To handle and resolve customer queries
Using client systems and web based systems to handle customer calls.
Booking Customers in for campaigns on client systems
Ability to work in a team environment – ensure all calls are answered in a timely manner.
Keep an accurate record of all customer details and other data.
Ad-hoc Administration - handle and respond to emails where required.
Requirements:
Previous call centre experience is essential for this position
Ability to work in a fast-paced environment
Strong communication skills and the ability to provide excellent customer service to all clients
Ability to work towards and exceed all KPIs set
Flexibility with the different shift patterns as per business requirements
Previous sales experience
INDC
If this sounds of interest to you please apply today with your most up to date CV, as we would love to hear from you.
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website