Job summary BOB ICB is looking for an experienced analytics manager to lead the BI function for its London Commissioning Team. The Analytics Manager will be responsible for leading a team of 2 analysts delivering contract management for a number of ICBs. Main duties of the job The analytics manager is responsible for the BI function that provides insight and in-depth analysis required to support the key business decisions enabling the negotiation, agreement, performance management and reporting for all London Providers (14 NHS Acute Trusts), considering the national and local NHS commissioning agenda and underpinning the financial responsibility for this contract portfolio. Turning data into the insightand intelligence which is essential to understanding and improving quality of services, patient outcomes and value for money to inform service review and developments. This role requires leadership, specialised knowledge and excellent working relationships internally and with a wide range of partners and stakeholders, working in a collaborative way across a detailed and complex contract portfolio with the ability to provide a clear vision and demonstrate good strategic thinking as well as comprehensive planning skills About us NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) Integrated Care Board is the statutory NHS organisation responsible for planning and delivering health and care services for the communities of Buckinghamshire, Oxfordshire and Berkshire West. We work collaboratively with partner organisations including local government, the voluntary, community and social enterprise sector, and people and communities across the BOB Health and Care Integrated Care System (ICS). Our key priorities are to increase healthy life expectancy and reduce health inequalities for the 1.7 million people who live in our communities. We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles. Our Values are: Respectful we are inclusive Impactful we make a difference Integrity we are kind and fair Leadership we encourage leadership Collaborative we work together in a positive way Date posted 30 January 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year Contract Permanent Working pattern Full-time Reference number D9482-ICB-5702TG Job locations Unipart Group Of Companies Garsington Road Cowley Oxford OX4 2PG Bath Road Reading RG30 2BA Job description Job responsibilities In order to deliver this service, the postholder will require a flexible and innovative approach responsible for the continued development of solutions and processes within a complex and rapidly changing environment to underpin robust; NHS acute contract management, external ICB client relationship management, financial management and delivery, QIPP delivery and Business Intelligence (BI), analytics and reporting. Operating in a complex, multidisciplinary environment, requiring the highest level of inter-personal communication and negotiation skills to ensure the delivery of the agreed ICBs contract and the individual ICBs objectives whilst leading and managing a highly skilled team, supporting their professional achievements and development. To provide expert and specialist advice on BI solutions, responding to national policy changes, to developing local system governance arrangements, and to place based relationships, identifying and adapting potential opportunities and solutions. Lead responsibility for interpreting national policy and guidance, specifically identifying the impact on pricing mechanisms, and ensuring the team are fully supported to understand, apply and advise on contract changes. The postholder will have a pivotal role in implementing the ICBs strategies to address the healthcare needs and priorities of their associated populations. Business Intelligence team provides analytics and insights to support data-driven decision-making. The team contributes to enhancing service quality, patient outcomes, and achieving cost-effectiveness. The Analytics Manager leads the Business Intelligence Team, overseeing the gathering, management, analysis, interpretation, and dissemination of information from a wide variety of data sources. The post holder will: Have proven skills in planning, communication, negotiation, and influencing, including the ability to navigate complex issues, foster consensus, and engage with individuals at all organisational levels to achieve critical objectives. The ability to communicate both technical and non-technical aspects of Business Analysis to various stakeholders with diverse backgrounds and perspectives. A passion for operating in innovative, collaborative, and inclusive work environments. The post holder will be a key member of the team and will work closely with the wider finance directorate, other corporate functions within the ICB and external stakeholders. Act as a senior information representative at key meetings and discussions, both internal and external, supporting collaborative working across the wider integrated care system. Operate effectively in a flexible and demanding environment and proactively engage with NHS colleagues and external colleagues working on a variety of topics. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting. Nurtures key relationships and maintains networks internally and externally. Provision of data driven insight to senior team colleagues and exec directors to assist with decision making and optimising effective and efficient delivery of services. Support the forecasting process for the performance and Planning functions and workstreams. Look for efficiencies and opportunities in the business. To support the delivery of day-to-day activities. To be an integral part of the team and drive delivery of a range of business initiatives and projects. Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits. Develop, design and oversee the creation of clear and concise reports for internal and external reporting Oversee data challenge processes. Produce KPI analysis and period performance. Project manage work streams to build analytical tools in a variety of applications. Design and implement a robust data management strategy. Manage the SQL data warehouse and the associated Extract, Transform and Load (ETL) processes. Manage and assign routine and ad hoc work requests. Model current and future demand within acute providers. Stay abreast of the latest NHS policies and guidance. Engage with national and regional teams as required to deliver the ICBs requirements. Oversee and perform in-depth analysis. Have extensive project and line management experience Job description Job responsibilities In order to deliver this service, the postholder will require a flexible and innovative approach responsible for the continued development of solutions and processes within a complex and rapidly changing environment to underpin robust; NHS acute contract management, external ICB client relationship management, financial management and delivery, QIPP delivery and Business Intelligence (BI), analytics and reporting. Operating in a complex, multidisciplinary environment, requiring the highest level of inter-personal communication and negotiation skills to ensure the delivery of the agreed ICBs contract and the individual ICBs objectives whilst leading and managing a highly skilled team, supporting their professional achievements and development. To provide expert and specialist advice on BI solutions, responding to national policy changes, to developing local system governance arrangements, and to place based relationships, identifying and adapting potential opportunities and solutions. Lead responsibility for interpreting national policy and guidance, specifically identifying the impact on pricing mechanisms, and ensuring the team are fully supported to understand, apply and advise on contract changes. The postholder will have a pivotal role in implementing the ICBs strategies to address the healthcare needs and priorities of their associated populations. Business Intelligence team provides analytics and insights to support data-driven decision-making. The team contributes to enhancing service quality, patient outcomes, and achieving cost-effectiveness. The Analytics Manager leads the Business Intelligence Team, overseeing the gathering, management, analysis, interpretation, and dissemination of information from a wide variety of data sources. The post holder will: Have proven skills in planning, communication, negotiation, and influencing, including the ability to navigate complex issues, foster consensus, and engage with individuals at all organisational levels to achieve critical objectives. The ability to communicate both technical and non-technical aspects of Business Analysis to various stakeholders with diverse backgrounds and perspectives. A passion for operating in innovative, collaborative, and inclusive work environments. The post holder will be a key member of the team and will work closely with the wider finance directorate, other corporate functions within the ICB and external stakeholders. Act as a senior information representative at key meetings and discussions, both internal and external, supporting collaborative working across the wider integrated care system. Operate effectively in a flexible and demanding environment and proactively engage with NHS colleagues and external colleagues working on a variety of topics. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting. Nurtures key relationships and maintains networks internally and externally. Provision of data driven insight to senior team colleagues and exec directors to assist with decision making and optimising effective and efficient delivery of services. Support the forecasting process for the performance and Planning functions and workstreams. Look for efficiencies and opportunities in the business. To support the delivery of day-to-day activities. To be an integral part of the team and drive delivery of a range of business initiatives and projects. Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits. Develop, design and oversee the creation of clear and concise reports for internal and external reporting Oversee data challenge processes. Produce KPI analysis and period performance. Project manage work streams to build analytical tools in a variety of applications. Design and implement a robust data management strategy. Manage the SQL data warehouse and the associated Extract, Transform and Load (ETL) processes. Manage and assign routine and ad hoc work requests. Model current and future demand within acute providers. Stay abreast of the latest NHS policies and guidance. Engage with national and regional teams as required to deliver the ICBs requirements. Oversee and perform in-depth analysis. Have extensive project and line management experience Person Specification Skills, Knowledge and Competencies Essential Excellent data analysis skills including advanced Power BI/Tableau and Microsoft SQL Server skills. Highly skilled in SQL data base management tools. Advanced knowledge and use of Microsoft Excel. Experience of working with the programming language Python or R. Highly skilled in the use of data visualisation tools to create reports; including Tableau, Power BI or equivalent. Can demonstrate storytelling ability with data. Extensive experience of information security, data handling policy, data storage, processing large volumes of NHS data, generating impactful and meaningful information. Highly numerate with strong analytical skills and understanding of highly complex data issues with ability to utilise a broad range of information to make informed decisions. Ability to analyse highly complex facts and situations using a broad range of information including large and complex datasets and data sources to validate the outputs. Ability to analyse complex patient data challenges made up of several components which may be conflicting and where expert Trust opinion differs or some information is unavailable and make a judgement as a subject matter expert and take the issue forward. Excellent problem-solving skills and ability to respond to sudden or unexpected requests. Strategic thinking ability to anticipate and resolve problems before they arise. Act as a subject matter expert for all commissioning data validation process. Responsible for interpreting national policy and guidance, specifically identifying the impact on data reporting mechanisms. Recommend, implement and drive data analysis and reporting developments across a range of different NHS organisations, measuring the success and taking accountability and responsibility throughout. Innovate on reporting of analytics outputs, being responsive to stakeholder requirements and aligning with best practice developments. Interpret complex information from multiple sources, to articulate complex or difficult messages clearly and succinctly, and to provide analysis and narratives to help inform decision making and system understanding. Have a detailed understanding of the link to contract management, quality reporting and waiting list information, linking to the role to the provision of care and treatment of all ICBs patients. Excellent understanding of NHS Information Governance and regulatory needs. Detailed knowledge of contracting systems, processes and NHS policy and guidance. Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others. Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints. Ability to work under pressure and to tight and often changing deadlines. Team working skills; Self-motivated; Ability to move between details and the bigger picture. Demonstrates honesty and integrity and promotes organisational values. Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Experience Essential Extensive experience utilising, manipulating and interpreting NHS data including its structure, definitions and relationship to clinical activity recording. Previous experience in building and managing data pipelines; including the ingestion, processing and storage of data. Demonstrated experience in supporting users with knowledge of NHS data reporting, data quality, performance management and service improvement Significant experience of data management, data-oriented programming and development work including database management. Extensive experience in enhancing, advocating and advancing data-driven decision-making. Experience of identifying and interpreting national policy. Experience of working within a complex and challenging environment and managing relationships with multiple stakeholders. Experience of working with a range of partner organisations to ensure delivery of high-quality services. Extensive experience of undertaking complex data analysis projects referencing secondary care data sets Experience of creating performance reports for senior management teams, Significant experience in utilising a range of forecasting methods and applying these appropriately to determine the most likely outputs. Experience of creating comprehensive dashboards and compelling reports for multiple stakeholders. Demonstrated experience in developing, presenting and communicating analysis in a clear and precise manner to stake holders including non-technical audiences. Prior senior managerial experience with the capability to lead, inspire and motivate a team. Person Specification Skills, Knowledge and Competencies Essential Excellent data analysis skills including advanced Power BI/Tableau and Microsoft SQL Server skills. Highly skilled in SQL data base management tools. Advanced knowledge and use of Microsoft Excel. Experience of working with the programming language Python or R. Highly skilled in the use of data visualisation tools to create reports; including Tableau, Power BI or equivalent. Can demonstrate storytelling ability with data. Extensive experience of information security, data handling policy, data storage, processing large volumes of NHS data, generating impactful and meaningful information. Highly numerate with strong analytical skills and understanding of highly complex data issues with ability to utilise a broad range of information to make informed decisions. Ability to analyse highly complex facts and situations using a broad range of information including large and complex datasets and data sources to validate the outputs. Ability to analyse complex patient data challenges made up of several components which may be conflicting and where expert Trust opinion differs or some information is unavailable and make a judgement as a subject matter expert and take the issue forward. Excellent problem-solving skills and ability to respond to sudden or unexpected requests. Strategic thinking ability to anticipate and resolve problems before they arise. Act as a subject matter expert for all commissioning data validation process. Responsible for interpreting national policy and guidance, specifically identifying the impact on data reporting mechanisms. Recommend, implement and drive data analysis and reporting developments across a range of different NHS organisations, measuring the success and taking accountability and responsibility throughout. Innovate on reporting of analytics outputs, being responsive to stakeholder requirements and aligning with best practice developments. Interpret complex information from multiple sources, to articulate complex or difficult messages clearly and succinctly, and to provide analysis and narratives to help inform decision making and system understanding. Have a detailed understanding of the link to contract management, quality reporting and waiting list information, linking to the role to the provision of care and treatment of all ICBs patients. Excellent understanding of NHS Information Governance and regulatory needs. Detailed knowledge of contracting systems, processes and NHS policy and guidance. Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others. Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints. Ability to work under pressure and to tight and often changing deadlines. Team working skills; Self-motivated; Ability to move between details and the bigger picture. Demonstrates honesty and integrity and promotes organisational values. Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Experience Essential Extensive experience utilising, manipulating and interpreting NHS data including its structure, definitions and relationship to clinical activity recording. Previous experience in building and managing data pipelines; including the ingestion, processing and storage of data. Demonstrated experience in supporting users with knowledge of NHS data reporting, data quality, performance management and service improvement Significant experience of data management, data-oriented programming and development work including database management. Extensive experience in enhancing, advocating and advancing data-driven decision-making. Experience of identifying and interpreting national policy. Experience of working within a complex and challenging environment and managing relationships with multiple stakeholders. Experience of working with a range of partner organisations to ensure delivery of high-quality services. Extensive experience of undertaking complex data analysis projects referencing secondary care data sets Experience of creating performance reports for senior management teams, Significant experience in utilising a range of forecasting methods and applying these appropriately to determine the most likely outputs. Experience of creating comprehensive dashboards and compelling reports for multiple stakeholders. Demonstrated experience in developing, presenting and communicating analysis in a clear and precise manner to stake holders including non-technical audiences. Prior senior managerial experience with the capability to lead, inspire and motivate a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire, Oxfordshire and Berkshire West ICB Address Unipart Group Of Companies Garsington Road Cowley Oxford OX4 2PG Employer's website https://www.bucksoxonberksw.icb.nhs.uk/ (Opens in a new tab)