Job summary As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. You'll provide a friendly, engaging and helpful service in our dining room and bar areas, enhancing the lives of our residents. Main duties of the job In this role, you'll be responsible for providing a warm and welcoming atmosphere for our residents, with a focus on delivering excellent hospitality services in the dining room and bar areas. You'll engage with residents and their families, ensuring they have a positive experience during their time with us. About us Barchester Healthcare is a leading provider of high-quality care and support services for older people in the UK. With a network of care homes and nursing facilities across the country, they are committed to delivering person-centered care and creating a comfortable, enriching environment for their residents. Date posted 07 January 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1221338726 Job locations Barchester Healthcare Uckfield TN22 3FH Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. You should be personable, caring, and have a genuine interest in engaging with our residents. Person Specification Qualifications Essential You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. You should be personable, caring, and have a genuine interest in engaging with our residents. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Uckfield TN22 3FH Employer's website https://www.barchester.com/ (Opens in a new tab)