Initial Washroom Hygiene Service Team Leader
Join Our Team and Make a Difference!
We are currently seeking a Service Team Leader to join our dedicated team at the Leicester branch. If you are passionate about developing staff and providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
* Competitive Salary Package: Start with a basic salary of £25810 per annum.
* Expected OTE: £26500 per annum, with bonus and commission schemes available.
* Benefits: Uniform and RI Rewards.
* Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
* Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.
* Industry-Leading Training: Receive top-notch training to support our customers’ needs.
The Service Team Leader Role
As a Service Team Leader, you will support the branch's operations and organise the Service Driving team. Key responsibilities include:
* Planning and organising routes for our drivers.
* Organising the fleet of vehicles we have.
* Managing a certain number of drivers within the branch.
* Dealing with customer complaints and queries.
* Identifying ways to improve the quality and efficiency of customer service.
* Providing support and development for colleagues in the branch.
* Keeping relevant documentation up to date including vehicle information.
* On occasions, you may need to cover driving routes.
Requirements:
* Full UK driving licence held for more than two years, with no more than six penalty points.
* Demonstrated leadership skills in a working environment.
* Ability to work in a fast-paced environment with adaptability to changes.
* Experience in managing within a service delivery environment is advantageous but training is available.
* Excellent customer service and communication skills.
* Flexibility with working patterns to support business needs.
* Ability to use own initiative and maintain a positive ‘can do’ attitude.
* Pride in the job you do.
* May be required to pass a DBS check depending on the role.
Benefits:
* Additional opportunities to earn more with regular bonus and commission schemes.
* Salary grading system linked to performance for career development.
* Opportunity to contribute to a Private Healthcare scheme.
* Enrolment in our company pension scheme.
* Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
* Overtime opportunities to meet customer needs.
* Uncapped leads commission for passing on sales leads.
* Employee Assistance Programme (EAP) available 24/7 for you and your family.
* Long service recognition includes an extra five days of annual leave after five years.
* Refer a Friend - earn up to £1,000 for referrals.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
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Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
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