Groomfield recruitment are seeking a detail-oriented Order Processor to join our clients team in West Bromwich.
The ideal candidate will be responsible for processing orders accurately and efficiently while providing excellent customer service.
Working hours:
* 08:30 to 17:30 / 09:00 to 17:00 (Rotating shift pattern every 2 weeks)
Pay Rate: £11.44 to £12.30
Responsibilities
* Process customer orders promptly and accurately
* Communicate with customers to confirm order details and provide updates
* Analyse order information to ensure accuracy and completeness
* Upsell additional products or services where appropriate
* Handling 20 inbound calls per day dealing with customers
* Perform data entry tasks to input order information into the system
The successful candidate should have:
* Strong data entry skills
* Ability to communicate effectively with customers
* Experience in analysing order information
* Previous experience in upselling products or manufacturing would be advantageous
Benefits:
* Free onsite parking
* Clean working environment
* Onsite canteen facilities
* Friendly working environment