An exciting opportunity has arisen for a part-time Ward Clerk/Receptionist to join the dynamic Chemotherapy Day Unit team at Frimley Park Hospital. We are looking for a motivated and enthusiastic individual with excellent communication and interpersonal skills, and a genuine passion for supporting patient care in a busy day unit setting.
Working 29.5 hours per week, you will be an integral part of the team, supporting both medical and nursing staff by carrying out essential administrative tasks that help ensure the smooth and efficient running of the unit. This is a rewarding role where you'll contribute directly to the patient experience in a caring and professional environment.
Main duties of the job
1. To ensure that all patients and other members of the public and staff are treated in a polite and considerate manner and receive prompt attention when required.
2. To ensure that any telephone messages or enquiries are conveyed and dealt with in a timely and clear manner.
3. To carry out non-nursing duties as directed by qualified members of staff and to report to them as required.
4. To ensure that all assigned duties are carried out efficiently and effectively in order to ensure the smooth running of the Chemotherapy Day Unit.
5. To be involved in the process of booking patients to the chemotherapy day unit and informing all relevant patients.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Skills & Knowledge
* Literate
* Articulate
* Able to organise own workload
* Enthusiastic and motivated
* Good time keeping and flexible working
* Knowledge of EPIC
Qualifications
* Knowledge of Excel and Word
Experience
* Ability to plan
* Clerical experience
* Customer Care
* Previous experience in a hospital setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,427 a year per annum incl HCAS (pro-rata)
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