Produce temporary files for patients admitted onto the ward. Using the Trusts IT systems ensure patient case notes and relevant paperwork are updated and readily available, filed correctly in the ward trolley for the entirety of the patients stay on the ward. Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked. Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department. Ensure patient labels are attached to every document within the patient file. Complete front sheets for the notes showing dates of admissions and discharges. Merge paper case notes and supply comprehensive paper records to the clinical coding team to ensure activity is recorded correctly. Ensure all discharge summaries (written by doctors) are completed correctly and all laboratory results are filled in the case notes after being checked and signed by doctors Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls. Ensure messages are passed on to patients from their relatives and messages given to the clinical team to call patients next of kin to update them. To be able to organise time effectively The post holder should be able to communicate effectively with a variety of people remaining courteous at all times, especially when dealing with patients & relatives. To be able to remain calm under pressure. The post holder must be an excellent team player who works closely with colleagues to deliver a smooth sufficient service Please see attached job description and person specification for full details of the job role.