Castle Surveys is a leading surveying company, providing comprehensive surveying solutions across various sectors. Our team is dedicated to delivering high-quality services and ensuring client satisfaction. We are currently seeking a dedicated and organized Office Manager to join our Ashby de la Zouch office.
Key Responsibilities:
* Answer and manage incoming phone calls in a professional manner.
* Respond to emails promptly and efficiently.
* Liaise with new and existing clients, building and maintaining strong relationships.
* Assist site teams with their administrative needs.
* Carry out quotes and provide accurate information to clients.
* Oversee fleet maintenance, ensuring all vehicles are in optimal condition.
* Maintain Health & Safety (H&S) and Pre-Qualification Questionnaire (PQQ) documentation, ensuring they are up-to-date and compliant.
* Support the day-to-day running of the organisation, handling various administrative tasks.
* Coordinate office activities and operations to secure efficiency and compliance with company policies.
* Create and manage social media posts to enhance company visibility and engagement.
* Develop and implement marketing plans to promote our services.
* Build and maintain a comprehensive client and project database.
Requirements:
* Proven experience as an Office Manager, Administrative Assistant, or similar role.
* Excellent organizational and multitasking abilities.
* Strong communication skills, both written and verbal.
* Proficiency in MS Office (Word, Excel, Outlook) and office management software.
* Familiarity with office procedures and basic accounting principles.
* Experience in creating social media content and executing marketing plans.
* Ability to build and maintain databases.
* Ability to work independently and as part of a team.
* A proactive and problem-solving attitude.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Surveying and Mapping Services
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