Job summary We are looking to recruit a skilled, experienced and enthusiastic Pharmacy Technician to join our Practice in Old Coulsdon. You will work with our practice staff and pharmacist team to ensure safe, accurate and timely supply of prescribed medication. We are ideally looking to recruit full time but will consider flexible/part-time hours. We would prefer you to work a hybrid working schedule with some time at the practice and some time working remotely. Main duties of the job Being an integral part of the Pharmacist team. You will provide support to our multidisciplinary team, GP's, Nurses, Clinical Pharmacists, ACP's, Paramedics, admin and reception teams. Coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, nursing homes, carers, hospital and community pharmacies, responding to medication queries and updating medical records. Data quality checks and audit on prescribing. About us We are a 19000 patient training practice in South West London ICB.We focus on staff welfare. MDT focused - Pharmacists, ACP, Paramedic, Physiotherapists, Nurses and Health Care Assistants. High QOF Achievements CQC Rated Good EMIS WEB Clinical System & Docman 10 We support hybrid working. We have Close ties to other members of the Primary Care Team in Croydon and strong active links with our PCN Practices Date posted 02 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A1085-25-0000 Job locations Court Avenue Coulsdon Surrey CR5 1HF Job description Job responsibilities The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice and: Responding to prescription requests from community patients, nursing/care home staff, pharmacy staff and GP's, processing them within 48 hours for routine prescriptions and same day for urgent prescriptions. This can include re-routing prescriptions to out of hours pharmacies. Process monthly prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues. Use practice and CCG templates to record near patient monitoring for high risk drugs. Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician. Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies. Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeats, flagging up and correcting discrepancies. Promote safe use of medication, reporting of medicines related incidents and pro-actively preventing safeguarding incidents. Support the practice team with Chronic Disease management. Support the review of care home procedures, making recommendations for potential improvements. Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures. Support practice prescribing budgets by on-going monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets. Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost-effective product. Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice and pharmacy staff. Job description Job responsibilities The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice and: Responding to prescription requests from community patients, nursing/care home staff, pharmacy staff and GP's, processing them within 48 hours for routine prescriptions and same day for urgent prescriptions. This can include re-routing prescriptions to out of hours pharmacies. Process monthly prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues. Use practice and CCG templates to record near patient monitoring for high risk drugs. Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician. Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies. Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeats, flagging up and correcting discrepancies. Promote safe use of medication, reporting of medicines related incidents and pro-actively preventing safeguarding incidents. Support the practice team with Chronic Disease management. Support the review of care home procedures, making recommendations for potential improvements. Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures. Support practice prescribing budgets by on-going monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets. Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost-effective product. Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice and pharmacy staff. Person Specification Qualifications Essential Essential NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) plus Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011 Desirable Desirable 2 years post-qualification experience. Experience of dealing with a range of clinical conditions Primary Care experience Person Specification Qualifications Essential Essential NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) plus Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011 Desirable Desirable 2 years post-qualification experience. Experience of dealing with a range of clinical conditions Primary Care experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Old Coulsdon Medical Practice Address Court Avenue Coulsdon Surrey CR5 1HF Employer's website https://www.oldcoulsdonmedicalprac.co.uk/ (Opens in a new tab)