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Queen of Clubs Lifestyle Luxury Services provided pay range
This range is provided by Queen of Clubs Lifestyle Luxury Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Queen of Clubs Lifestyle Luxury Services Ltd, A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role of Senior Luxury Experience Designer.
About the Role
The candidate will be handling the booking processes from start to finish and will be in contact with suppliers, luxury travel agencies, and experienced advisors. This includes: dealing with ground operations, hotels, villas, events, tickets, experiences, and local suppliers; maintaining regular contact with clients and suppliers throughout to ensure total satisfaction; creating new and exciting ideas and proposals to promote and quote to existing accounts and clients from different countries; working with the Team Senior to resolve any client complaints quickly and efficiently; getting confident with our CRM BeConcierge; using effective sales/questioning techniques to close the sale, reaching and exceeding sales targets; and monitoring and communicating client feedback.
Responsibilities
* Handling the booking processes from start to finish
* Contact with suppliers, luxury travel agencies, and experienced advisors
* Dealing with ground operations, hotels, villas, events, tickets, experiences, and local suppliers
* Maintaining regular contact with clients and suppliers throughout to ensure total satisfaction
* Creating new and exciting ideas and proposals to promote and quote to existing accounts and clients from different countries
* Working with the Team Senior to resolve any client complaints quickly and efficiently
* Getting confident with our CRM BeConcierge
* Using effective sales/questioning techniques to close the sale, reaching and exceeding sales targets
* Monitoring and communicating client feedback
Qualifications
- Must be fluent in English. Passionate about Luxury Travel and Lifestyle. Have good knowledge of the destinations in the UK. Shows total commitment and real motivation. Ability to work under significant pressure. Good knowledge of pricing/costing and quick math ability. Prior travel industry experience and university background in travel or hospitality. This includes but is not limited to Tour operators, Travel agencies, Incentive or Wedding Planners, Hotel reservations, Concierge companies, Family Offices, or other sales roles in luxury hotels and the Travel Industry. With the right seniority may supervise one or more assistants. Macbook and iPhone are provided.
THIS IS NOT A HYBRID JOB, THE CANDIDATE MUST ALREADY RESIDE IN LONDON.
Senior salary starts from GBP 35,000 / GBP 45,000 annum PLUS great incentives depending on the seniority.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service and Writing/Editing
Industries
Hospitality, Leisure, Travel & Tourism, and Travel Arrangements
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