Linen Porter - London Are you looking for an exciting opportunity to be part of a dynamic and highly successful team? Firmdale Hotels, known for its award-winning luxury boutique hotels in London and New York, is seeking a dedicated Linen Porter to join us at The Soho Hotel. Our commitment to excellence and passion for providing exceptional guest experiences sets us apart in the hospitality industry. At Firmdale Hotels, we pride ourselves on our unique design, impeccable service, and vibrant atmosphere. Each of our properties offers a distinctive and memorable experience for both guests and team members. We believe in creating a supportive and engaging workplace where every team member can thrive. As a Linen Porter at The Soho Hotel, you will play a crucial role in ensuring our guests have an outstanding stay. You will work closely with the Room Attendants to maintain the cleanliness and presentation of guest rooms, public areas, and back-of-house spaces. Your main responsibility will be managing the collection and delivery of linen across all departments of the hotel, supporting our team in maintaining high standards of hygiene and order. Responsibilities: Efficiently collect and deliver linen throughout the hotel. Sort and separate used linen for return to the laundry team. Maintain stock levels in all linen cupboards, ensuring they are well-organised and fully stocked. Assist in maintaining the overall cleanliness and presentation of guest rooms and public areas. Collaborate with a team of ambitious, friendly, and hardworking individuals in a fast-paced environment. What you Need: Ability to work under pressure while maintaining attention to detail. Passionate about delivering excellent customer service. Strong organisational and communication skills. Ability to work effectively within a team. Enthusiastic, reliable, and motivated to contribute to a high-performing team. What We Offer: Competitive hourly rate of 13.64 Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.