We drive our own success Quality Assurance Supervisor Salary - £30,000- £33,000 based on experience plus £3965 shift allowance Highly competitive reward package including life insurance, 23 days holiday, staff shop, MyBargains discount platform Location - Bakkavor Tilmanstone, Deal Fully Site based Shift/ Hours of work - 18:00 - 06:00 (2 On, 2 Off, 3 On, 2 Off, 2 On 3 Off). Contract Type - Permanent Why join us? We're proud to offer you a career with a global leader in the fresh prepared food industry. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. About the role. In our Tilmanstone Salads site we produce first class Salad's products including leafy salad bags, leafy salad bowls, takeaway salad meals, prepared vegetables & side dishes for one of our most prestigious customers in our state-of-the-art-factory. As QA Supervisor, your key focus will be to lead and motivate the QA team in monitoring and evaluating product and processing systems and factory practices. In this busy and exciting role, you will ensure agreed standards of quality are achieved and improved upon, whilst taking a lead in generating and building a quality culture. Role Accountabilities: To participate and direct QA team to observe and audit production processes and GMP, ensuring products are made to specification and within customer codes of practice and Bakkavor standards - reporting findings to managers as appropriate To assist in delivery of site standards for visits and audits either through direct input, indirect support and / or organisation of QA team activities To coordinate non-conformance findings including actions taken and report to relevant department managers - ensuring completion of any required corrective actions from day to day issues e.g. micro results for positive release. In addition, trend non-conformances to identify recurring issues and find and recommend permanent solutions To ensure products and ingredients are evaluated against specification To support the promotion of a quality culture and help to develop the quality management system To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire QA team to achieve personal development and continuous improvement To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment About you Ideally you will have a good practical working knowledge of food safety legislation and quality requirements. A strong QA background is desirable for this role but more importantly you will be energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement. HACCP knowledge, a food science qualification or equivalent and experience in the manufacturing industry within a high care / high risk environment will be favourable. A people management background is desirable. Importantly knowing how to manage difficult situations and conflict, as well as working collaboratively different departments to "get it right and keep it right". What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: A stakeholder pension scheme Personal accident Insurance Free independent mortgage advice Employee assistance programme A range of voluntary benefits Holiday purchase scheme Additional life assurance Dental & hospital cash plans Discounted tutoring for children Access to financial learning tools Affordable loans via your salary Proud to be and loyal service awards Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team Find out more and apply LI-LM1 CVL. Bakkavor We are the leading provider of fresh prepared food in the UK, and our presence in the US and China positions the Group well in these high-growth markets. We leverage our consumer insight and scale to provide innovative food that offers quality, choice, convenience, and freshness. Around 18,000 colleagues operate from 44 sites across our three markets supplying a portfolio of over 3,000 products across meals, pizza & bread, salads and desserts to leading grocery retailers in the UK and US, and international food brands in China. Category: Technical Location: Tilmanstone, GB, CT15 4NL Date: 18 Mar 2025 Req ID: 24058 ADZN1_UKTJ