Job purpose
Skilled individual responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As a logistic coordinator, customer satisfaction is a priority as this is how business remains successful. Additionally, a logistic coordinator is well versed in supply management principles and practices. Responding immediately to customer questions and complaints and notifying us of any delays in the delivery schedule is essential to this position.
Duties and responsibilities
1. Coordinate and monitor supply chain operations
2. Ensure premises, assets and communication ways are used effectively
3. Utilize logistics IT to optimize procedures
4. Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
5. Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
6. Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
7. Plan and track the shipment of final products according to customer requirements
8. Keep logs and records of warehouse stock, executed orders etc.
9. Prepare accurate reports for upper management
10. Arrange same-day deliveries whenever possible
11. Prepare accurate invoices
12. Schedule LTL/FTL freight and ocean freight shipments
Qualifications & Requirements
1. Proven experience as logistics coordinator
2. Experience in customer service will be appreciated
3. Knowledge of laws, regulations and ISO requirements
4. Ability to work with little supervision and track multiple processes
5. Computer-savvy with a working knowledge of logistics software (ERP)
6. Outstanding organizational and coordination abilities
7. Excellent communication and interpersonal skills
8. Diploma in supply chain management or relevant field
9. Keen on working in a fast-paced environment
Salary Range: $60-70k
Only candidates who meet all of the requirements will be contacted for interview. Thank you and good luck with your search!
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