Crocs, Inc. (NASDAQ: CROX) is a world leader in innovative casual footwear for men, women, and children. The company offers several distinct shoe collections with more than 300 four-season footwear styles. All Crocs shoes feature Croslite material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking, and odor-resistant qualities that Crocs wearers know and love. Crocs fans "Get Crocs Inside" every pair of shoes, from the iconic clog to new sneakers, sandals, boots, and heels. Since its inception in 2002, Crocs has sold more than 200 million pairs of shoes in more than 90 countries around the world.
Introduction on the role:
As a Sales Assistant, your primary focus is ensuring every customer receives exceptional service in a friendly environment. This involves proactive engagement, a welcoming atmosphere, expert product knowledge, and attention to all aspects of customer service.
What will you do?
* Deliver exceptional service to customers while actively identifying and fulfilling their needs with a focus on exceeding expectations.
* A drive to maximize in-store sales and contribute to achieving sales targets, utilizing product knowledge, and staying informed about offers and promotions to effectively upsell and cross-sell.
* Maintain product expertise and stay updated about the latest offers and promotions to ensure customers receive accurate information and guidance.
* Assist sales floor management, including stock organization and maintenance to create an organized working environment for customers.
* Be proactive and take ownership of personal development and actively pursue opportunities for growth and improvement.
* Collaborate and contribute to the team performance by suggesting improvements in customer service and collaborating with colleagues to enhance the customer experience.
* Prioritize customer needs by providing informative and helpful assistance, offering advice, and ensuring a positive and memorable shopping experience for customers.
* Fulfill tasks with diligence and punctuality.
Who are you?
* Eager to excel in the dynamic world of retail, with enthusiasm for sales and customer service.
* Dedication to exceptional customer service.
* Effective communication and interpersonal skills.
* Proactive task management.
* Brand advocate for Crocs by embodying the values and ethos of the Crocs brand.
* Customer-centric and result-driven.
* Collaborative team player.
What do we offer?
* A Part-Time (up to 16 hours/Week) position in an open, growing, and international organization.
* An engaging work environment alongside a dedicated team.
* A competitive compensation that recognizes your contribution and commitment to the company.
* An incentive-based bonus program.
* Employee Discounts for Crocs products.
* Comprehensive Internal Training Program allowing professional growth within the company.
Sounds pretty amazing, right? Well, what are you waiting for?!
We value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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