About The Role
Hippo is recruiting for senior consultants in UX design. UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from UX design.
As a senior consultant in UX design, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.
What you’ll do
* Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies
* Lead multidisciplinary Agile teams to design services that meet identified user needs
* Advocate inclusive approaches and styles within UX design
* Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations
* Line management of interaction designers and advise other colleagues on how to get the best from UX design
* Support in recruitment, events, blog-writing and winning new business
* Promote Hippo’s people-centred design offer both internally and externally
Skills and experience that you need
* Advanced UX design skills, with experience of applying these across different environments
* Experience of working in multidisciplinary Agile teams to design and deliver people-centred services
* Experience of designing for diverse users, including those with accessibility or assisted digital needs
* Proven experience of championing UX and service design approaches
* Experience of line management or mentoring/training other UX designers
* Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity
* A good understanding of other Agile roles across design, product and tech
* Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward
What makes us great
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
* Contributory pension scheme (Hippo 6% with employee contributions of 2%)
* 25 days holiday plus UK public holidays
* Perkbox access for a wide range of discounts
* Critical illness cover
* Life assurance and death in service cover
* Volunteer days
* Cycle-to-work scheme for the avid cyclists
* Salary sacrifice electric vehicles scheme
* Season ticket loans
* Financial and general wellbeing sessions
* Flexible benefits scheme with options of:
* private health cover
* private dental cover
* additional company pension contributions
* additional holidays (up to an extra 2 days)
* wellbeing contribution
* charity contributions
* tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Job Type: Full-time
Pay: £57,000.00-£72,000.00 per year
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Edinburgh EH8 9BT
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