WANTED:â¯Resource Manager ready to drive change lead grow with us challenge themselves make an impact⯠IDX â¯isn't your average communications company. With over 20 years industry experience and a portfolio of prominent global clients, our award-winning communication solutions are seen by billions every month across a global audience. We seek The Bold. Shatter expectations, push boundaries – that's the fuel that ignites our powerhouse team. Collaboration is our superpower, where we bring expertise and individuality to elevate and deliver. Rising Stars with boundless hunger, this is your launchpad.â¯Seasoned pros who want to define their Legacy in the industry, this is your home. Be BOLD – Own Your Story at IDX. The Role We’re looking for an experienced Traffic/Resource Manager, with a strategic and analytical mindset, to join our team. We have 40 projects in flight at any one time – some are large programmes of work spanning many months and others are quick turnarounds – meaning there is huge variety in the work we do. As our Resource Manager, you will be responsible for the co-ordination and scheduling of resources across our project management, strategic and creative departments. You will work collaboratively with department leads, demonstrating authority when required. What You'll Be Doing Resource Planning & Reporting Attend weekly sales pipeline meetings to understand soft-booking (provisional) requirements and gather a detailed view of forecasted projects Attend weekly PMO meeting to support project management team with scheduling and resourcing of project work Ensure resource forecasts for in-flight and pipeline work are updated and accurate on a weekly basis across all disciplines. Ensure projects are resourced according to the correct skill set and availability, maintaining the skill set matrix Present capacity report, to monitor, assess and report on resource capacity flagging areas of over/under utilisation to department leads on a weekly basis Ensure there are no holiday conflicts within the project management team Process Governance & Authority Act as the authority for the (provisional) soft-booking process, ensuring that requests are received in a timely manner, so projects are set up for success Resolve resource conflicts as they arise. Offer alternative solutions when requested resources are unavailable; or work with leadership teams to agree prioritisation of work as and when needed. Manage bottlenecks, process of internal approvals and upcoming project deadlines across our delivery, strategic and creative departments. Collaborate with regional resource management/PMO teams in India to align on resource process refinement, challenges, and solutions Ensure timesheets are completed by UK workforce on a weekly basis. About You You will be a self-starter, confident communicator, and decision-maker. You will possess excellent planning and organisational skills, together with: Relevant experience of traffic or resource management within a fast-paced creative/digital agency or similar Ability to be authoritative and lead with respect to process Ability to demonstrate strategic thinking for resource management and allocations – you will be working with a large team with competing priorities Excellent problem-solving and time management skills⯠Ability to prioritise effectively in busy times Ability to work with individuals at all levels within the organisation Proficient at capacity forecasting and reporting Experience implementing process improvements Experience with workflow/project management tools such as Kantata or similar Why IDX? Not Just Any Brands:⯠See your work come to life for iconic brands like Rolls-Royce, Fruit of the Loom, and Puma. Collaborative Spirit:⯠Work alongside passionate innovators who share your thirst for progress. Continuous Learning:⯠Grow your skills with ongoing training, mentorship, and the freedom to experiment. Fast Paced & Fun:⯠Thrive in a dynamic environment where big ideas and bold action collide. Cutting-Edge Technology: â¯Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling Global Presence: â¯We Get It Done morning, day and night with offices across multiple time-zones Our Perks:⯠A hybrid work pattern & 25 days annual leave Health cash plan Private medical insurance available by personal contribution Pension scheme & Life insurance Employees are encouraged to volunteer their time at any charity or group of their choice through our paid philanthropy day program (4 day annually) Regular social activities and contributions to cultural and sporting events; we also host breakfast Tuesdays for our weekly company meeting and Happy Hour Thursdays to celebrate the week so far A well-stocked supply of healthy (and not-so-healthy) snacks An Inclusive Workplace IDX is an Equal Opportunity Employer. We aim to foster an environment that desires and recruits diverse talent, cultivates a culture that celebrates all identities, life experiences, perspectives, and ensures equal opportunity for all.⯠Are you a creative problem-solver who craves a challenge? Do you get fired up by innovation and pushing boundaries? Join the IDX revolution