Job Title: Customs Manager Location: Heathrow Salary: Negotiable depending on experience. Are you a customs expert with a passion for building processes from the ground up? Do you want to shape the future of a growing logistics operation and lead a team that ensures flawless customs compliance? We are looking for an experienced Customs Manager to take charge of customs operations, lead a growing team, and ensure seamless import and export procedures. What You'll Do: Build the Future: Set up and manage ETSF, AEO, and MOU processes, from initial planning to execution. Import & Export Leadership: Oversee the end-to-end import, export, and trans-shipment processes, including customs entries, ensuring compliance at every step. Team Growth & Leadership: Recruit, manage, and grow a team of customs clerks as the business expands, ensuring efficient, smooth-running operations. Customs Compliance: Act as the primary contact for all customs-related matters, ensuring we are always compliant with relevant import and export regulations. System Management: Manage customs integration provider and ensure systems are operating at their best. Process Development: Design and implement SOPs (Standard Operating Procedures) for customs processes. Communicate and enforce these throughout the business. What We're Looking For: Customs Expertise: Strong working knowledge of import, export, and trans-shipment processes, including bonded goods and bonded clearances. System Savvy: Familiarity with a variety of customs systems and processes, with hands-on experience creating and discharging transit documents (T1, etc.). Leadership Skills: Proven ability to build, manage, and lead a team, ensuring compliance and efficiency. Compliance Mastery: In-depth knowledge of regulations and the ability to ensure the business operates within legal parameters. Problem Solver: Someone who thrives in a dynamic environment and can design efficient processes from scratch. Why Join Us? Build From the Ground Up: This is a unique opportunity to take full ownership of customs processes and shape the direction of the business. Team Leadership: Lead a growing team and be instrumental in our future success. Exciting Growth: We are expanding rapidly, and you'll be joining at a pivotal moment where your contributions will make a big impact. If you're a driven individual with a passion for customs and team leadership, we'd love to hear from you