About Us Are you ready to be part of a new and exciting journey? Mar Hall Hotel, Golf & Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa & leisure facilities, and a refurbishment of our guestrooms and public spaces."? As a Bar Supervisor, you will be responsible for ensuring the delivery of high-quality drinks and exceptional service to our guests across the bar areas. You will play a key role in driving sales and profitability by creating a stylish, welcoming atmosphere for both customers and team members. Your leadership will inspire the bar team to deliver outstanding service, ensuring a memorable guest experience while maintaining operational excellence. You will uphold the luxury standards of Mar Hall, ensuring that all bar operations are smooth, efficient, and in line with the resort’s high expectations. Key responsibilities of the Bar Supervisor will include: Support and lead the bar team to ensure high standards of service and a seamless guest experience across all bar areas. Maintain a strong floor presence, acting as the first point of contact for guest queries and ensuring prompt resolution of concerns. Oversee daily bar operations to ensure smooth service delivery, quality control, and adherence to operational procedures and standards. Assist in monitoring guest feedback, proactively address concerns, and implement strategies to maintain consistent quality and satisfaction. Manage stock levels, including ordering and controlling consumables to meet business demands. Foster a positive and professional work environment, leading by example and motivating the team. Assist in the training and development of bar staff to ensure they are equipped with the necessary skills and knowledge. Support recruitment and retention efforts, helping to build a skilled and motivated team. Ensure compliance with health, safety, and legal regulations, conducting regular checks and risk assessments as needed. The Ideal Bar Supervisor: Experience within a high-quality bar or dining environment, ideally in a 5-star hotel or luxury setting. Cocktail knowledge, with a strong passion for delivering exceptional drink experiences. Excellent customer service skills, with a proactive approach to resolving guest concerns and ensuring satisfaction. Strong communication skills, both verbal and written, with the ability to engage effectively with team members and guests. An understanding of health, safety, and hygiene regulations, to assist seniors in maintaining compliance Strong organisational skills with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Flexible and adaptable, thriving in a dynamic, fast-paced environment A positive, professional attitude, with the ability to lead by example and foster a collaborative, team-oriented atmosphere. Benefits: Hotel Accommodation, Food, Golf & Spa discounts Friends and family discounts Recommend a Friend Uniform (if required for your role) Free on-site parking Complimentary use of Leisure Facilities Employee Assistant Programme