This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes.\n\nThe role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.\n\nKey Responsibilities:\n\nCustomer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.\nSales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.\nPolicy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.\nTraining and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.\nAdministrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records. You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills. â¢\tSelf-motivated with an appetite for continued learning and development.\nâ¢\tHighly customer focused, with customer service work experience desirable.\nâ¢\tComputer literate along with accurate and speedy keyboard skills.\nâ¢\tEffective time management and prioritisation skills. \nâ¢\tEducated to Higher Level preferred\nâ¢\tNational 5 qualifications (Absolute) & 2 Highers (Preferred).\nâ¢\tMaths or English must be present.\n