AESSEAL is one of the worlds leading specialists in the design and manufacture of mechanical seals and seal support systems. Our products are designed to improve the reliability of rotating equipment. Today we employ more than 2000 people globally and provide customer service from 230 locations in 104 countries. Our International Seal Repair facility in Derby has a great opportunity for a dedicated person to take responsibility for all work arriving and leaving the Workshop. Being a key part of our twenty person team this role is essential to ensuring a smooth high quality flow of work. Responsible for the key entry and exit point from a multi-million pound operation: Accuracy, dependability, integrity and efficiency are essential attributes for this role. Principal Accountabilities: To operate in accordance with Company Standards, policies and procedures. To control the receipt of all work in to the repair operation. Primarily within the business system (SAP) this must be completed to a high standard of accuracy to ensure high quality customer service. To prepare and control the despatching of all items leaving the workshop including system (SAP) administration, packaging and quality assurance. To communicate any issues (quality, commercial or delivery-based) to respective stakeholders in a timely and coherent manner to ensure the highest level of customer service. To fully support working practices, including: Health, safety and environmental compliance. Customer Service Team working. Housekeeping. Continuous improvement. To assume other responsibilities as required and work with colleagues to further the good performance of the Company N.B this list is not exhaustive; the job holder is required to carry out reasonable tasks within his / her level of skill and ability. You should be IT literate, with a good working knowledge of Microsoft office. Previous relevant experience would be beneficial and you should have an awareness of health and safety and a safe working practises. Previous experience of an ERP system (SAP or equivalent) would also be an advantage. You should be a team player, an effective communicator, enthusiastic and with a desire to provide exceptional service.