Job Description Summary:
Job Description:
On a daily basis, provides clinical and technical support for school based health center (SBHC) medical providers. Also provides technical support to school based health behavioral health and dental providers when needed. Ensures appropriate supplies and equipment are stocked in the SBHC. Monitors equipment and performs clinical testing according to OSHA and CLIA standards. Enrolls patients in the SBHC and bills for services rendered.
ROLE AND RESPONSIBILITIES
* Greets patients, parents, school faculty and staff.
* Identifies uninsured and underinsured patients and refers them to Access to Care to obtain health insurance coverage.
* Escorts patients to room; accurately obtains chief complaint/reason for visit and documents appropriately in electronic medical record.
* Prepares patient to be seen by the clinical provider according to medical policy and procedure guidelines, including the measurement and recording of appropriate vital signs and the collection of complaint/visit specific clinical data.
* Performs CLIA waived laboratory tests in accordance with established policy and procedures and with personal competency check list clearance.
* Sets up clinical operatory appropriate to reason for visit and provides any assistance required by provider.
* Ensures adequate level of clinical supplies and materials through on-going monitoring of clinical inventory and timely re-stocking.
* Maintains or oversees the daily log books for all CLIA waived procedures.
* Ensures timely billing of medical and behavioral health services.
* Supports communication among clinical team members by accurately taking phone messages and relaying them in a timely manner.
* Maintains universal precautions within the clinical setting at all times.
* Participates as requested in continuous performance improvement activities, including but not limited to service on standing committees such as Infection Control, Environment of Care, and Performance Improvement.
* Serves as facilities Safety Officer.
* Leads or participates in special projects, for example “ELVES” report.
* Meets regularly with Regional Directors of School Based Health, Nurse Managers, and Program Managers to discuss operational issues, problem solve, address flow, etc.
* Assists in creating agenda for regular SBHC MA meetings.
QUALIFICATIONS
Required Skills and Education
* High school diploma or equivalency
* Completion of a Medical Assistant course from an accredited/recognized school
* Board Certification/Registration Required
* Prior knowledge, skillset or training for EKG use, phlebotomy, appointment scheduling, word processing and computer skills, and familiarity with medical testing procedures.
* Sound organizational skills and accuracy at all levels of job.
* Prior demonstrated excellent communication and customer service skills.
* Must be team focused and demonstrate leadership qualities.
* CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification.
Preferred Skills
* Bilingual
* Experience with electronic health records
* Two or more years of experience as a Medical Assistant
Required Licenses/Certifications
* CPR Certification
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
* Requires manual dexterity to perform clinical tasks, moderate physical activity including standing, walking and lifting.
* Potential exposure to blood borne pathogens and/or bio-hazardous material.
ADDITIONAL QUALIFICIATIONS
* Communicates clinical/client information to providers accurately.
* Communicates effectively with other medical assistants, SBHC Program management staff and CHC senior management, school faculty and staff.
* Collaborates with medical provider and nursing staff.
* Maintains client confidentiality.
CONFIDENTIALITY OF INFORMATION
Full access to patients’ medical records, accounts, some agency procedural manuals. Confidentiality must be maintained according to CHC policies
Organization Information:
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Location:
New Britain High School
City:
NEW BRITAIN
State:
Connecticut
Time Type:
Full time