Reactive Maintenance Team Leader - Billericay - essex - up to 35k MUST HAVE MINIMUM 2 YEARS EXPERIENCE AS A TEAM LEADER WITHIN SOCIAL HOUSING Reactive Maintenance Team Leader Job description a growing provider of construction and refurbishment services, and we are seeking a dedicated and professional Reactive Maintenance Team Leader to join our team. This pivotal role involves overseeing the day-to-day operations of our reactive maintenance office, ensuring smooth team functionality and the successful delivery of services. The ideal candidate will possess strong leadership abilities, a proactive approach to problem-solving, and the capability to thrive in a busy, fast-paced environment. If you have a passion for leading teams and delivering exceptional service, we want to hear from you Duties & Responsibilities: Oversee the daily running of the office, providing guidance and support to the team. Monitor key performance indicators (KPIs) to ensure targets are met. Act as the point of escalation for both office and client concerns. Manage and oversee the work-in-progress (WIP) schedule effectively. Train and onboard new team members. Develop and implement new processes to enhance team efficiency. Conduct regular team meetings to review priorities, updates, and safety procedures. Monitor team performance, provide constructive feedback, and address performance issues. Ensure the monthly invoicing target is achieved. Attend client meetings via Teams or in person when required. Assist in sourcing operatives and subcontractors when necessary. Thrive under pressure in a busy, reactive environment.Qualifications: Proven experience in a similar team leader or supervisory role within the reactive maintenance or construction sector. Strong leadership and organisational skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and scheduling systems. Ability to manage multiple tasks and perform effectively under pressure. Knowledge of the construction and maintenance industry, including public sector systems and processes, is an advantage. A proactive approach to team management and problem resolution.What We Offer: Competitive salary and benefits. Full-time, permanent position with career development opportunities. A supportive and inclusive team environment. Opportunities to work with a reputable company in the construction and maintenance sector. Ongoing training and professional development to enhance your skills. we are committed to fostering a collaborative and dynamic workplace where your leadership will make a real difference. Join us and play a vital role in supporting our clients and delivering outstanding service. jOB TYPE : Full-time, Permanent Pay: Up to £35,000.00 per year Benefits: Free parking On-site parkingSchedule: Monday to Friday - 8am-5pm (30minute break) - 20 days annual leave bank holidays - Christmas/New year shut downExperience: Repairs & Maintenance: 2 years (required)