Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job Summary Salary: £28,500 Hours: Rota between Monday to Sunday, 7am - 10pm (37.5 hours per week) Location: R otation between sites of 33 Grosvenor Place, London SW1X 7HY, 24 Portland Place, London W1B 1LU and 55 Moorgate, London, EC2R 6BH Contract: Permanent What are we looking for? Cleveland Clinic London are looking to recruit a Housekeeping Supervisor to join our Environmental Services Team. This role is for a Environmental Services Supervisor that will be responsible for the quality of the patient/visitor experience and for caregivers within functional areas. The Environmental Services Supervisor supervises the technical and administrative functions of the Environmental Services Department and acts as a technical resource for the Shift Team Leaders and team members. Operational objectives will include effective scheduling of Rota planning for the Environmental Services team to ensure departmental objectives, goals and KPI`s are adhered to. What will your duties include? To be committed to the continual improvement of health safety and security at Cleveland Clinic London. Support the department in its strategic plan, monitor and evaluate high standards. Guide the team and make sure the department complies with legal and regulatory requirements such as CQC, joint commission and various cleaning accreditations Ensure timely communication with your direct reports and Caregivers to facilitates smooth operational procedures. Ensuring all Health & Safety (COSHH) documentation is completed promptly. Ensure that all members have a performance management plan. Responsible for consumable stock and orders. Supervises employees in daily operations and evaluates performance. Other duties as assigned. What we need from you? Customer Service experience required NVQ in Housekeeping preferred Knowledge of hygiene standards and infection control within the workplace Knowledge of the industrial type of cleaning equipment Ability to read, speak and write in English is required. Previous experience as a Leader or Supervisor is essential Strong technological skills are required to successfully perform day-to-day job duties. There are several systems, devices, and applications to work with and monitor including: Excel, Words, Viso, Microsoft Teams, Kronos, Workday, Epic… Previous environmental services or housekeeping experience is highly preferred What can we offer you? As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: 25 days annual leave (plus bank holidays) Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange Life Assurance, Private Medical & Dental Insurance and Eye Care contributions Discounted gym facilities 24/7 Holistic Employee Assistance Programme Child Care Vouchers Who we are? Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do. If you would like to know more, please email recruitmentccf.org. Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback. Disclosure and Barring Service (DBS) Check This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. “Let’s deliver World Class care together” As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.