Overview
Key Account Sales Manager
Location: Flexible - Office/Field-Based
Function/Business Unit: Business Services
Reports To: Head of B2B
Team Management of 11 team members
About Us:
Screwfix is the UK’s leading multi-channel supplier of trade tools, accessories, and hardware products. With a focus on providing top-notch service and value, we are dedicated to empowering our customers and our teams. Join us and be part of a fast-paced, collaborative environment where innovation and growth are at the heart of everything we do.
The Role:
We are seeking a dynamic and strategic Key Account Sales Manager to drive growth within our Key Accounts (KA) division. Reporting to the Head of B2B, you will lead a high-performing team of account managers, spearheading strategic business initiatives and ensuring the delivery of exceptional value to our customers. Your role will be instrumental in expanding our market presence while protecting company margins and aligning with broader business objectives.
Key responsibilities
* Strategic Leadership: Lead and inspire your team to achieve growth objectives through robust business plans that align with key targets and market opportunities.
* Customer Engagement: Develop and manage a high-level engagement strategy with senior management, procurement teams, and other key stakeholders within customer organisations to build lasting relationships and drive sales.
* Performance Management: Oversee individual customer account plans and coach your team to ensure alignment with overall business goals. Monitor KPIs and regularly review performance to enhance productivity.
* Insight & Reporting: Provide strategic weekly updates to senior leadership, highlighting performance metrics, key actions, and growth opportunities.
* Team Development: Mentor and develop your team, fostering a culture of continuous improvement and growth while maintaining a robust succession plan.
* Revenue Optimisation: Manage margin performance through strategic agreements and drive growth by expanding category ranges within accounts.
* Cross-Functional Collaboration: Work closely across departments to align business objectives and maximise sales and service opportunities.
* Financial Oversight: Ensure appropriate credit limits and rebate structures for KA customers, adjusting agreements as necessary based on performance.
* Leadership: Execute all line management duties, including regular 1:1 meetings, succession planning, and talent management to maintain an engaged and motivated team.
Required skills & experience
What We’re Looking For:
* Proven experience leading a sales-based team with a record of driving and exceeding growth targets.
* Strong data-driven decision-making skills with the ability to analyse trends and provide actionable insights.
* Expertise in senior-level negotiation and stakeholder management.
* A commercial mindset with a deep understanding of financial management, including margins, rebates, and discounts.
* Exceptional leadership and interpersonal skills, capable of motivating and developing high-performing teams.
* A strategic thinker with strong organisational skills and the ability to manage multiple priorities.
* Passionate about achieving results and overcoming challenges.
How to Apply:
If you’re ready to take on a leadership role in a fast-growing, customer-centric business, apply now with your CV and a cover letter outlining why you’re the perfect fit for Screwfix!
Why Screwfix?
We offer a competitive salary, performance-based incentives, and a range of benefits, including opportunities for career growth and development. Join us in driving our business forward while making a real impact on our customers and teams.
Other benefits:
* Award-Winning Pension Scheme
* 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers
* Company Bonus
* Company Car
* Award-Winning Apprenticeship Schemes
* MyGym discounts
* Cycle-to-Work Scheme
* Enhanced Family leave
* Retail Trust counselling services
* Life cover
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
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