Job Title: Conveyancing Support RoleLocation: Blackburn (Flexible Working Available) Full time office based
Salary - Minimum Wage - (Full time hours 35)
Overview
A growing multi-service law firm is seeking a highly motivated individual to join its expanding Conveyancing team. The role primarily involves handling initial tasks for new conveyancing matters, including providing quotes, managing client inquiries, and assisting with file opening procedures. The ideal candidate will possess excellent customer service skills, a sound understanding of the conveyancing process, and the ability to manage administrative tasks efficiently. Full training will be provided for candidates with strong customer service experience, even if they lack prior conveyancing knowledge.
Key Responsibilities
1. Responding to new client inquiries and providing accurate conveyancing quotes
2. Engaging with clients over the phone to take instructions, address queries, and ensure smooth communication
3. Confirming new instructions from referrers and updating them accordingly
4. Managing the opening of new files, including completing necessary tasks such as setting up the file, conflict checks, and contacting relevant parties
5. Coordinating client onboarding requirements including processing payments, conducting ID checks, and gathering necessary property information (EPC, Map Search)
6. Bu...