Do you have excellent communication skills in Portuguese?
As a member of our Portuguese Technical Support team, you will be providing 24/7 help-desk support for users, assisting them with inquiries and technical issues via phone and email, helping to build a better online user experience for millions of people around the world.
Our client is an American company specializing in cloud storage services, offering online backup and file synchronization solutions.
Teleperformance Greece connects customers with the world's top brands for more than 30 years. We proudly represent leading global businesses.
A new career journey in an awarded working environment begins at the click of the "Apply for this job" button. Just push it!
What you will be doing:
1. Provide 24/7 help-desk support via phone and email
2. Follow company and client procedures and guidelines
3. Be positive and proactive and have a desire for applying continuous improvement processes
4. Exchange ideas and solutions with your colleagues
Job Requirements:
1. Excellent writing and verbal communication skills in Portuguese
2. Good technical troubleshooting and problem-solving skills
3. Technical background and familiarity with technology trends
4. Experience in customer service is appreciated
5. Positive attitude and team spirit
What we offer:
1. Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, and support with the house searching process - all at no cost to you)
2. Competitive monthly salary + 2 extra salaries per year
3. Referral Program: Bring your friends and receive great bonuses!
4. Health care benefits and numerous other discounts
5. Full training by certified instructors
6. Professional growth and development opportunities
7. Special events as well as community and social responsibility initiatives
8. Free online Greek language courses
9. State of the art premises, providing a great working environment with relaxing break areas
10. Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. #J-18808-Ljbffr