About Us: We’re an ethically conscious brand creating results-driven, science-led skincare bathed in Mediterranean sunshine, with a deep respect for our awe-inspiring planet. Marrying clinically proven formulas with naturally rich botanicals, TEMPLESPA is beauty redefined. Merging the finest derma-science with the warmth and vitality of the Mediterranean, we’re a 100% British brand with global appeal. Founded in 2000, TEMPLESPA is built on over 20 years of skincare breakthroughs and cutting-edge science. But our heart, well, that’s full of sunlight. Job Description: As a Content Management Administrator, you will execute the content across 4 brand websites and build all brand emails accurately across multiple CMS and ESP platforms. You will work closely with the wider E-commerce, Marketing, and Communications teams, reporting directly and taking direction from the Senior Marketing Manager for Global E-commerce. Key Responsibilities: Create and manage all online content including rich content pages using a CMS. Ensure all product listings are accurate, and all content, imagery and metadata are updated per the territory. Create and maintain HTML and CSS templates for email campaigns and website pages. Ensure accurate scheduling and maintenance of all content, including promotions, email campaigns, and website updates. Configure and test complex rules engines to implement targeted promotions. Upload, manage, and create email content, including HTML templates, dynamic content, and personalized campaigns. Investigate and resolve issues with held website orders. Provide technical support to the customer services team. Part of the testing panel for software upgrades Collaborate with other departments to ensure accurate and up-to-date website content. Responsible for the accuracy of execution of all day-to-day, promotional and monthly campaign content. Deliverables: 1. Monthly Content Updates Implement content updates across all brand websites with time for testing and review. Ensure product listings are updated where necessary with time for testing and review. Ensure all stakeholders are informed for approval. 2. Monthly Email Sends Create monthly emails in line with the campaign calendar with time for testing and review. Ensure all stakeholder approval is given before launch. 3. Promotional Activity Ensure all promotional activity is set up and tested to specification before passing to stakeholders. 4. Collaboration and Teamwork Collaborate with all departments to ensure accurate and up-to-date website content. Participate in cross-functional projects to ensure our customers have the best possible experience. Curiosity to challenge and improve what we do and how we deliver it for a best-in-class customer experience. About You: A degree in a related field is preferred, but not required. Proven experience in an e-commerce environment is a must Proficiency with CMS and ESP /marketing platforms (We use Adobe Magento & a bespoke CMS alongside Insider & Mailchimp.) Working HTML and CSS experience. Excellent written and verbal communication skills. Methodical thinker with an eye for detail and consistency. Ability to manage multiple projects and deadlines effectively. Understand and fully buy into our company culture and raison d’etre. Live, breathe and love what you do The Interview Process: Recruiter call (30 mins) If applicable Initial call with reporting manager (30 mins) Presentation task (given 7 days before in-person interview) In-person interview to present task to reporting manager and director On average the interview process will take 3 weeks (maybe longer over the holiday period)