About the Role:
This Accounts Collections Executive position offers a challenging opportunity to work in a fast-paced environment, utilising your excellent communication and interpersonal skills to secure payments and resolve customer queries.
You will be part of a dynamic team responsible for managing customer relationships, ensuring a smooth process from order to payment, and collaborating with internal stakeholders to drive business success.
Responsibilities:
* Maintain strong relationships with customers, sales teams, and other business departments to ensure effective communication and collaboration.
* Secure payments through telephone and email collection, working independently to achieve targets.
* Collaborate with the Sales and Customer Service teams to resolve customer queries and concerns.
Essential Skills and Qualifications:
* Proven experience in accounts collections work, with a strong understanding of financial systems and processes.
* Excellent negotiation and communication skills, with the ability to build trust and rapport with customers.
* Strong planning, organisation, and administration skills, with proficiency in internal systems and Excel.
What We Offer:
We provide a supportive and inclusive work environment, with opportunities for professional growth and development. Our flexible working patterns and commitment to diversity and inclusion make us an attractive employer for talented individuals.