Job summary Ongar Health Centre are pleased to be recruiting for an organised and friendly receptionist to join their busy team, on a part-time basis, for 18.5 hours per week, across the following days: Monday 08:00 -12:30. Tuesday 08:00 - 12:30. Thursday 13:30 - 18:30. Friday 14:00 -18:30. Some flexibility is required as you will occasionally need to work additional/alternative hours to cover for colleagues. The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team and have the ability to organise and prioritise their own workload on a day to day basis. Main duties of the job Assisting and directing patients as required. Making and amending appointments via telephone and face to face. Advising patients of practice procedures. Dealing with queries and requests for information from patients and clinicians. Registering new patients. Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment. About us Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises. Supporting your work life balance and professional development is important to us, we can offer the following benefits: Supportive and friendly environment. Flexible working hours. Peer support. We use SystmOne clinical system and are rated Good with CQC. Date posted 29 October 2024 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number 8154_1 Job locations Ongar War Memorial Medical Centre 57 Fyfield Road Ongar Essex CM5 0AL Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Qualifications Essential None Experience Essential You will have excellent communication skills with a clear and polite telephone manner. You will work in a polite, confidential, and discreet manner, respecting patients at all times. You will have experience of working with the general public, being sensitive and empathic in distressing situations. You will be confident to work as part of a team and be able to think on your feet independently. Strong IT and administration skills. Desirable Previous experience of SystmOne clinical system is desirable but not essential as training will be given. Experience of working in primary care would be preferred but full training will be given. Person Specification Qualifications Essential None Experience Essential You will have excellent communication skills with a clear and polite telephone manner. You will work in a polite, confidential, and discreet manner, respecting patients at all times. You will have experience of working with the general public, being sensitive and empathic in distressing situations. You will be confident to work as part of a team and be able to think on your feet independently. Strong IT and administration skills. Desirable Previous experience of SystmOne clinical system is desirable but not essential as training will be given. Experience of working in primary care would be preferred but full training will be given. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Ongar War Memorial Medical Centre 57 Fyfield Road Ongar Essex CM5 0AL Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)