Main area Admin Grade Band 3 Contract Permanent Hours Part time - 16 hours per week (Weekdays only) Job ref 320-W&C-0996
Employer University Hospitals of Derby and Burton NHS Foundation Trust Employer type NHS Site Queens Hospital Burton Town Burton on Trent Salary £24,071 - £25,674 pro rata Salary period Yearly Closing 16/03/2025 23:59 Interview date 27/03/2025
Pathway Coordinator / Medical Secretary
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meet the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustments with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
We currently have an exciting opportunity for someone to join the Gynaecology secretarial team.
This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.
You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
Main duties of the job
* You will act as the main point of contact for patients and medical staff
* All queries are answered with skill and sensitivity and in a courteous and professional manner
* Typing and dispatch of clinical correspondence within agreed timescales and quality standards
* Ensure urgent test results/correspondence is brought to the immediate attention of the team
* Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
Closing date of applications: 16 March 2025
Working for our organisation
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
* Experience of working in a customer care/patient care environment.
* A good standard of English to O level/GCSE (A-C grade) or equivalent
* Experience of audio typing/typing
* Substantial experience in an NHS administrative role to include using multiple applications.
* Understanding of the Trust’s Patient Access Policy and its contents
* Previous experience using Meditech, Medisec and NHS systems
* An understanding of the Trust/NHS cancer pathway
Communication
* Good communication skills; written and verbal
* Able to deal with patients/public via different mediums
* Able to escalate any problems to senior manager
Skills
* Ability to work independently and as part of a team
* Able to prioritise work
* Ability to plan and organise workload
* Must have a flexible approach to area of work and duties
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
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IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:
* the points-based immigration system
* the EU settlement scheme
* eVisa
During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.
Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Esther Kersey Job title Service Coordinator Email address esther.kersey@nhs.net Telephone number 07385 429879 Additional information
Please contact me for more information or if you would like to meet the team (Tuesday-Friday only)
If you have problems applying, contact
Address Recruitment Centre
Rehab Block, Level 3
Royal Derby Hospital
Telephone 01332 788466
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