We have an exciting opportunity to join our IT team as an IT Technical Officer. As IT Technical Officer you will be part of the IT team, working in conjunction with our Third Party IT support provider to help deliver an effective and efficient IT service for all users. You will provide a customer focused approach, ensuring IT support requests are managed and communicated effectively, responding in a timely manner that causes minimal disruptions to users. A key aspect of the role involves the maintenance, administration and direct support of hardware including desktop PC’s, laptops, Tablets and mobile phones. You will also contribute to the development and implementation of IT systems and solutions across the Hospice in both clinical and operational environments. You will have experience of providing Application, Software, Hardware and Mobile Device support within an ICT environment. Excellent knowledge of Microsoft Windows Operating Systems and MS Office/Office 365 Product suite. Along with excellent communication skills, strong attention to detail and a positive professional approach. In return we offer a flexible and supportive working environment within a friendly team. There will be plenty of opportunities for learning, development and professional growth. Essential Requirements A Comp TIA A+ and N+ certification or an IT related Degree/ High Diploma or equivalent industry qualification or experience Please note this vacancy will close on 2 December 2024