We are looking to recruit an Administration Manager to work with the Conwy and Denbighshire CAMHS Team. The successful candidate will manage a team of administrators and provide managerial support to enhance service delivery.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holder will be required to assist the Deputy Operations Manager, Operations Managers, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams. This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services.
The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance-related targets.
Job responsibilities
* Manage the recruitment and selection of admin and clerical staff.
* Manage the flow of work along with supervising and supporting the administrative team.
* Undertake staff personal development reviews.
* Maintain accurate records of staff sickness and manage sickness absence in accordance with Health Board policies.
* Establish and operate effective administrative, filing systems, IT systems and procedures.
* Arrange cover to ensure administrative services are available at all times.
* Provide general quality control for the production of information and development of administrative procedures.
* Manage all waiting lists within the specialty in line with the Health Board's waiting list policies and Welsh Government guidance.
* Work with the Divisional Management Team to ensure demands meet capacity, identifying areas of shortfall within the specialty area.
* Assist the Deputy Operations Manager in the management of the financial resources within the Children & Young Peoples Division.
* Monitor procurement of goods and ordering of supplies on the Oracle System.
* Prepare monthly staff returns for authorisation for payment of staff.
* Ensure the appropriate and timely management information is provided to the Management Team.
* Regularly report on the performance of the service identifying trends and outcomes and actions to improve performance.
Person Specification
Qualifications
* GCSE standard in English and Maths or equivalent.
* Good standard of general/higher education (certificate level or demonstrable experience).
* Evidence of continuous learning.
* Degree level (Management) or demonstrable experience.
* Currently pursuing a qualification in NHS Management.
Experience
* Extensive experience of staff management.
* Previous experience of managing financial services.
* Sound knowledge of IT systems.
* Knowledge of waiting list management.
* Previous experience in producing written reports.
* Previous NHS experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£30,420 to £37,030 per annum, pro rata.
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