Community Support Co-Ordinator
This range is provided by Vero HR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you looking to kickstart your career in sales and client support within a growing, dynamic team? Do you thrive in a commercial environment, enjoy speaking with clients, and want the opportunity to learn and develop within a supportive organisation? If so, this role could be perfect for you!
About the opportunity:
We are looking for a proactive and ambitious individual to join our team as a Community Support Co-ordinator. Working closely with our existing client base, you'll help to drive sales through upselling and cross-selling our products while also providing top-tier support to our customers. This role is a fantastic opportunity to develop your sales and client relationship skills while gaining hands-on experience with our online platform.
Key Responsibilities:
* Engaging with existing clients to identify opportunities to upsell and cross-sell our range of products and services.
* Supporting the customer service desk assisting clients with their inquiries.
* Handling a small aspect of merchandise, ensuring stock levels are maintained and products are sent out as needed.
* Communicating with clients via phone, email, and meetings, with occasional face-to-face interactions at events.
* Learning our online platform inside out with one-to-one training from your line manager.
* Developing your sales and commercial skills with ongoing support and mentorship.
About you:
* Some prior sales experience would be beneficial but isn't essential.
* A degree in a relevant field would be great, but we're open to candidates with the right skills and mindset.
* A self-starter who's eager to learn and take on responsibility from day one.
* Strong communication skills—whether it's over the phone, in meetings, or via email, you're confident in engaging with clients.
* Organisational skills and attention to detail, especially when managing merchandise and support tasks.
* Ambition and drive—we want someone looking to grow within our business!
In return we are offering:
* Salary: £24,000 - £25,000 per annum (depending on experience).
* Holiday: 33 days (including bank holidays).
* Hours: Monday to Friday, 9:00 am - 5:30 pm.
* Wellness platform.
* Cycle to work scheme.
* Pension.
* An opportunity to be part of a supportive and growing team with clear progression opportunities.
Interested? Then APPLY now for immediate consideration.
All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email enquiries@verohr.co.uk
Seniority level
Entry level
Employment type
Full-time
Job function
Manufacturing
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