Technical Support Advisor - Genius/Guru/Technical Customer Support!
£24,000
Are you passionate about technology and helping people? Do you thrive in a dynamic environment where your problem-solving skills and technical expertise are put to the test? If so, we have the perfect opportunity for you!
Our esteemed client, based in Chatham, is looking to recruit a talented and dedicated Technical Specialist to join their successful and growing team. This role offers an exciting chance to leverage your technical skills and customer service experience to make a real difference.
What You'll Do:
As a Technical Support Advisor, you will:
Assist Customers: Provide top-notch technical support to customers, helping them resolve a variety of technical issues with patience and expertise.
Problem-Solving: Use your strong problem-solving abilities to diagnose and troubleshoot technical problems, ensuring a swift and effective resolution.
Customer Service Excellence: Deliver exceptional customer service, demonstrating empathy, calmness, and a customer-first attitude at all times.
Technical Expertise: Apply your in-depth knowledge of IT systems and wireless networking to assist customers efficiently and effectively.What We're Looking For:
Customer Service Skills: Outstanding customer service skills with a proven track record of handling customer inquiries and issues with professionalism and care.
Technical Proficiency: Strong IT technical abilities, includi...