BCMGlobal Mortgage Services are seeking a talented and detail-oriented QA & Test Analyst to join our Business Systems team at BCMGlobal Mortgage Services. As a QA & Test Analyst, you will be responsible for ensuring our operational support systems meet the needs of our business. You will work with various stakeholders, including internal teams, clients, software partners, and vendors, to ensure the efficient and reliable delivery of systems. In this role, you will plan, execute, and document system testing for both internal and external clients. This will involve producing test plans and scripts, managing defects, and generating comprehensive test reports. Key Responsibilities: Review requirements, design, and technical specifications to ensure full test coverage. Perform data interrogation using SQL. Review and log defects following the defect lifecycle. Liaise with internal and external stakeholders to ensure seamless project execution. Support User Acceptance Testing (UAT) and conduct regression and system integration testing. Collaborate closely with developers to drive system improvements. Essential Skills & Experience: 1 years of software testing experience. Proficient in using Jira/Confluence or similar tools. Strong attention to detail and excellent problem-solving skills. Highly organised with the ability to prioritise tasks and meet deadlines. Strong interpersonal skills and effective communication (both written and verbal). Comprehensive understanding of the development lifecycle and methodologies, especially Waterfall. Strong SQL skills (e.g., insert, update, delete, select, inner/outer joins). Ability to understand business needs and translate them into effective test plans. Desirable Skills & Experience: Knowledge of the Phoebus system. Foundation Certificate in Software Testing (ISEB/ISTQB) or equivalent. Experience in the UK Financial Services market, particularly residential/commercial mortgages or other regulated industries. Familiarity with JSON, XML, Git, Jenkins, Postman, Swagger, and SQL Developer. Why BCMGlobal? Join a dynamic, supportive, and established business that offers you excellent opportunities for career growth and development. With a comprehensive training program and a friendly, collaborative working environment, you’ll have the tools and support you need to succeed. If you're passionate about software testing and looking for a role where you can make a real impact, we want to hear from you BCMGlobal - Benefits summary for 25 days holiday Purchase Leave (up to 30 days in total) Pension - employer matching up to 5% Life Assurance x4 Private Health Care - Job dependant Free fruit Wednesdays Free tea / coffee / cordial Wellbeing Day Volunteering day CEG Life app for Crown House Showers and locked Bike hut Sports & Social Club Employee Recognition Scheme Employee Referral Programme Summer/Christmas Party Discretionary Bonus Scheme Cycle to work scheme Eye care voucher scheme