Job Title: Benefits Specialist
Location: Chester
Remuneration: £22 p/hour
Contract Details: Rolling 12 month contract
Our client is looking for a motivated and detail-oriented Benefits Specialist to join their team. As a Benefits Specialist, you will be responsible for managing the end-to-end operation of benefits programmes for assigned markets, ensuring efficiency and an exceptional customer experience.
Responsibilities:
* Understand, interpret, and communicate benefit plan provisions and processes.
* Drive implementation of new benefit designs and process changes into operations.
* Execute day-to-day activities related to benefit plan eligibility, enrolments, terminations, and claims.
* Manage renewals and enrolment windows in partnership with benefits system provider.
* Review and update system-generated communications and content on the benefits system and HR portal.
* Research and problem-solve on issues related to benefit programmes.
* Assist with compliance and governance of all total rewards plans.
* Specify and implement required benefits system changes.
Must-have requirements:
* Bachelor's degree or equivalent experience.
* In-depth experience in Benefits Administration.
* Demonstrated analytical abilities and attention to detail.
* General knowledge of HR policies, processes, and regional Employment Laws and Benefits legislative requirements.
* Proficiency in Excel and other Microsoft Office applications.
* Ability to work in a fast-paced, complex, and changing environment.
* Experience working in a multi-cultural/multi-country work environment.
* Ability to present complex technical information in a clear and understandable way.
* Demonstrated continuous improvement mindset.
Ideal candidates would have:
* Practical operational experience of other HR processes.
* Experience working within an HR Shared Services delivery model.
* Experience working with current HR and Benefits enabling systems.
Other Requirements:
* Proficiency in English required, plus Italian or Spanish preferred.
Join our client's team and make a difference in the lives of their employees. Apply now and seize this exciting opportunity!