Office Assistant Thornhill Galleries is an established business that specialises in the supply and installation of antique, reproduction and bespoke fireplaces. The New Malden premises has a large showroom with over 350 fireplaces on display, together with workshops and a pleasant office space. The company has workshops in the UK and China, and regularly imports and exports materials and finished products around the world. Role Information Contract type: Permanent. Salary: £25,000 per annum. (PAYE) Hours: 40 hours per week. Office based. (This is not a hybrid role). Monday to Friday, 9.00 - 17.30. Benefits: 28 holiday days per year (including bank holidays). Company pension scheme. Parking. Provision for growth and development within the business. Role requirements are listed (but not limited to) below: Office Management Oversee annual service of workshop plant and building maintenance / utilities. Oversee company insurance policies. Assist with general office filing. Order business and site supplies including ongoing management of trade accounts. Diarise, purchase, stock in and arrange collection of stock purchased. Arranging off site accommodation and travel as required. Oversee employee CSCS cards and RAMS for installations. Oversee dairy management and daily itinerates. Oversee stock listed on third party sales platforms. Arrange shipping for sale of stock. Assisting with general stock control. Manage shipping batches of stock from overseas suppliers. Prepare and send sales quotes and invoices. Compile completion paperwork after installation - primarily O&M (Operations & Maintenance) documents, gas certificates and flue reports. Ongoing Business Development Greet clients and show them around the showroom. Research and initiate contact with new suppliers. Assist with client enquiries. Assist with the development of a new company brochure. Manage mail out of print brochures to domestic and international clients. Maintain and develop a client database for mail outs. Oversee the management of social media platforms as required. Prospective Candidates Must… Have excellent written and verbal communication skills - the successful candidate will be communicating with high-net-worth individuals. Have superb organisation and communication skills. Have good time management skills and the proven ability to organise and control an adapting workload. Be able to multitask and have a keen interest in working within a small business and therefore be able to switch between tasks quickly. Have a positive attitude and a flexible approach to work, with a willingness to help where necessary. Be able to stay calm under pressure and meet deadlines that are set. Have a high level of discretion and professionalism. Be prepared to be assertive where necessary - usually with suppliers that are late or overdue customer invoices. Have good web research skills. Be wanting full time employment for an extended period of time. Be willing to adapt and grow with the role as required. Ideally live within a sensible travel distance of the office. Be proficient in: Internet searches Microsoft Office (Word, Excel, Powerpoint etc) WhatsApp / Zoom / Teams etc.