Main responsibilities:
* To answer telephone queries, allay fears and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
* Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
* Type up clinic letters using digital or audio tape dictation from Consultant's clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
* Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
* Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
* Type discharge summaries dictated by Consultants as required.
* Produce medical reports where necessary for Medical Insurers to approve treatment.
* Maintain patient records securely as per Hospital Policy in line with data protection act.
Who we're looking for:
1. Previous experience as a medical or legal secretary is essential ideally within a healthcare setting
2. Experience in working in a fast paced environment
3. Excellent telephone manner