Full Time Customer Care Assistant - Burnley Burnham Gate, Burnley
Location:
Burnley, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
5479699e0fcd
Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Responsibilities include:
1. Making children feel welcome and handing out balloons.
2. Organising special events and looking after customers' specific needs.
3. Maintaining high standards of cleanliness in the dining area and toilets.
4. Creating a warm and welcoming atmosphere.
5. Establishing and maintaining positive communication with customers at all times.
6. Keeping the manager informed about customer satisfaction.
You'll be working in a fast-moving, high-energy environment and we’re looking for a genuine smile, plus the ability to connect with customers and make them feel valued. Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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Created on 11/02/2025 by TN United Kingdom
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