Job summary
Please refer to Job Description
Job description
Job Title & Grade: � �
Caseworker � Grade AO � �
Contract Type: � �
Permanent
Salary range (depending on location): � �
National - �22,940
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: � �
Nottingham
Directorate: � �
Case Management � �
Team: � �
Crime Case Management
Working Pattern: � �
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 22 hours and to cover 3 days of the week.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.�
Reporting to: � �
Team Manager
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. �
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.�
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.�
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA�s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
The Case Management department is the delivery function of the LAA and our staff ensure that each year 600,000 new clients are able to access the justice they require, and that their providers are fairly remunerated for the delivery of the legal aid. As part of the work we do, we must ensure that we understand and improve the effectiveness of the schemes whilst achieving value for money.
Crime Case Management Team
The Crime Case Management Team are responsible for a wide range of processes. These include assessing and approving Legal Aid applications and detailed means testing, assessing and authorising Magistrates and Crown Courts Criminal Legal Aid bills, and ensuring constant Duty Solicitor coverage in England and Wales.�
Job Summary
As a Caseworker you will:
� � �Assess applications for legal aid and claims for case payment. �
� � �Use guidance and regulations to make accurate decisions�
� � �Ensure your work meets performance targets.
� � �Ensure all data is processed accurately and securely.
Essential Knowledge, Experience and skills � �
� � �Ability to work to deadlines
� � �Make decisions using evidence/information
� � �Work well as part of a team
� � �Computer Literate
� � �Good communication skills
Assessment approach�
Application Process�
To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 500 words.
Your statement should demonstrate your ability to do all of the essential criteria listed, using examples can help strengthen your application.
Please note we do not require a CV.
Interview / assessment Process � Stage 1
If you are successful through the application stage, you will be invited to an ability assessment via Microsoft Teams where you will be assessed against the following:
� � �A written exercise to assess your written communication skills
Interview / assessment Process � Stage 2
If you are successful through the ability stage, you will be invited to an interview / assessment centre via Microsoft Teams where you will be assessed against the following:�
� � �Strengths relevant to the role
� � �A question based on the essential skills and experience required of a caseworker
Complaints procedure
Person specification
Please refer to Job Description
Benefits
Alongside your salary of �22,940, Legal Aid Agency contributes �6,645 towards you being a member of the Civil Service Defined Benefit Pension scheme.
1. Access to learning and development
2. A working environment that supports a range of flexible working options to enhance your work life balance
3. A working culture which encourages inclusion and diversity
4. A with an average employer contribution of 27%
5. Annual Leave
6. Public Holidays
7. Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: