The successful Field Service Engineer will be responsible for maintaining, servicing, and repairing company and third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
Responsibilities:
* Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
* Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mindset
* Respond to routine enquiries from customers about the technical aspects of the organization's products and services
* Troubleshoot, investigate, and resolve standard technical problems that arise, ensuring ongoing customer satisfaction
* Develop skills and knowledge of the organisation's products and service
Qualifications:
To be successful in this role of Field Service Engineer, we would love to speak to anyone who has experience of:
* Strong problem solver, with a customer-focused approach
* Good verbal and written communication skills
* Quality-oriented, experienced, flexible, and adaptable
* Self-motivated and able to work as part of a team with enthusiasm and drive
* Mechanical/Electrical Engineering qualifications
* Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
* Able to read and follow electrical wiring diagrams
* Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. Including a covering letter outlining your experience as a Field Service Engineer with your application is recommended to enhance your chances of selection.
#J-18808-Ljbffr