Job reference 321261 Recruitment Advisor - Sheffield Salary starting at £24.000, annual bonus potential with 25 days annual leave, plus bank holidays. Permanent, Full time, 37.5 hours per week Shift Pattern: Monday - Friday, core hours 9.00am - 3.00pm, a level of flexibility is expected. Please note, there will be a requirement to attend the Sheffield Office Royal Mail, Pond Street, Sheffield, S98 6HR regularly as requested – this is currently twice a week, Tuesday mandatory and one more flexible day. At Royal Mail we’ve served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you. Are you a proactive individual with end-to-end recruitment experience? Do you have strong customer service skills and are confident when working with senior stakeholders? If so, we would love to hear from you. We need someone who has the skills, energy, and ambition to be part of Royal Mail’s change story Interested? More details and how to apply can be found below. Reporting into the Regional Recruitment Lead, you will deliver recruitment within a centralised recruitment service, to agreed service standards, in order to ensure optimal resourcing of vacant roles across Royal Mail Group. About the role You will deliver an end-to-end recruitment service, from responding to a requisition that has been raised by a hiring manager in the recruitment system, to the point of verbal offer to an appropriate candidate. This role offers great opportunities for progression and sits within a team that welcomes fresh ideas and strategies. You will also: • Answer candidate and hiring manager queries, solving or escalating them through to successful conclusion • Maintain accurate records on all recruitment systems • Ensure 100% compliance with the agreed recruitment process • Manage customer relationships – both Hiring Manager, internal applicant and potential employees throughout the recruitment lifecycle. • Ensure that areas for improvement are spotted quickly and actioned • Understand and comply with legal requirements and Royal Mail policies regarding recruitment • Maintain an audit trail and keep data confidentiality at all times About You We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. Please see ideal skills and experience listed below: • Excellent interpersonal, telephone and written skills • Self-motivated with the ability to problem solve • Strong desire to deliver excellent outcomes for the customer, prioritise workloads and hit team related targets • Ability to question and analyse data • Excellent time management and organisational skills so you are able to juggle conflicting priorities and escalate where appropriate • Numerically competent with good computer and analytical skills, including Excel • Able to establish and maintain excellent working relationships with all Royal Mail colleagues • Embraces change with a positive mindset Extra Benefits • RMG Share Schemes - partnership and matching share offer • Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave • Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills. • Supportive and generous company sick pay • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. Available only to perm employees Next Steps The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date: Thursday, 26th December 2024. Please note, this advert may close early if the appropriate number of applications has been reached. YourCareerStartsHere RMG LIMRT LI-Hybrid