Shop Manager Location: Wednesfield, WV11 1SZ Hours: 30.0 hours Salary: £26, 240 (Pro-rota) What we do Compton Care provides we provide high quality, accessible care and support for the people in our communities living with life limiting conditions across Wolverhampton, the Black Country, South Staffordshire and East Shropshire. The charity’s annual running costs are £16 million, with 70% funded through our stores, fundraising, and donations from amazing supporters. What will you do? As Shop Manager, you’ll be responsible for the smooth day-to-day operation of the store in Wednesfield. You will engage with customers, deliver exceptional service, and inspire your team to achieve our sales targets. You will work alongside an Assistant Store Manager and a wonderful team of volunteers, supporting both front-of-house and back-of-house activities. This key role is crucial in supporting our charity's mission by generating vital income through the sale of donated goods. The store offers a variety of products ranging from clothing to homeware, all generously donated by our community. This is a part-time role requiring 30.0 hours per week, with flexibility to work across any of our 7 trading days. You will manage the store’s rota and ensure optimal team performance. What we want you to bring? Previous experience in a retail management role, ideally with experience leading and managing a team with a proven track record of achieving sales targets and leading a successful team. You should have exceptional customer service, strong IT skills and strong communication and interpersonal skills, with the ability to engage with customers and colleagues alike. What you’ll get in return 22 days annual leave (excluding bank holidays), increasing with long service. Salary exchange pension scheme with a 5% employer contribution from day one of employment increasing to 7% after 3 years. Death in service benefit at 2x salary, staff discount across our coffee shops Access to our employee assistance program including unlimited telephone counselling support, 24/7 GP access and a staff discount platform. We are also a Blue Light Card accredited organisation. Compton offers in house management training through our ‘’Managing at Compton’ training program. This is a suite of courses delivered by our learning and Development and HR teams that will equip you with all the people management skills you need to be a manager at Compton and beyond. If you feel that you have the retail skills we need and want to work in a role that make a real difference to the lives of those we support, then we look forward to hearing from you. Apply online by completing our short application form. Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.